Rated 4,1 out of 5 by 104
Rated 5,0 out of 5,0 by dpfast1 HI Express BW Parkway
This hotel is a definite resource for working in DC. The restaurant selection near the hotel is sparse but they are working on it. They are also building a nice new pool area.
20. April 2015
Rated 4,0 out of 5,0 by aerobatk good business stop
cheapest rate in town- that night anyway. Clean and simple as expected at HIExpress
19. April 2015
Rated 1,0 out of 5,0 by Sandrad13 Uncomfortable beds/poor location
The stay was horrible! We went to breakfast at 9:00 am and everything was always gone and it was always crowed with no where to sit. The staff was rude or acted as if they could not understand what i was asking when I asked was more food coming. I also found long black hair in my sausages. The iron was broken. One day they didn't replace the towels, so we called down and was interrogated as if we were lying. Then, we paid for Metro passes and called to ask could we pick them up the following day. The desk clerk did not know what we were talking about. We went down the next morning and was told that we had already received the passes. We assured him that we had not. He explained that the girl had given them to me. Finally he looked around and found them in an envelop with my name on them. Oh, the passes did not work when we arrived at the Metro. Last, I asked the clerk for places around the city to visit. I asked did they have a flea market. She told me that they did, told me how to get there, so we went off to the flea market. When we arrived we found out that it only opens on Saturday's and Sunday's. We have stayed in many Holiday Inn Express and by far this was the worse.The staff was unprofessional and it was not a pleasant stay. This experience has made me rethink choosing Holiday Inn Express as a first choice.
15. April 2015