Rated 4.6 out of 5 by 113
Rated 5.0 out of 5.0 by abdavido jackson CA
Enjoyed the new pool at the hotel! and the Service was excellent! The price point was slightly high compared to other local hotels.
July 21, 2015
Rated 3.0 out of 5.0 by HIJackson Wifi doesn't work
In this day and age its unacceptable to have Wifi down. It didn't work all evening and 3 calls to reception couldn't fix it. The other problem with the hotel was room walls lacked enough sound proofing so voices carried easily.
Other than the above issues everything was fine. Breakfast was decent with pancakes, muffins, fruits, pastries, egg scramble, bread, juices, milk and cereal as vegetarian options. In terms of other amenities TV was nice with many channels including HBO and the hotel had a medium sized outdoor pool and small indoor exercise room.
July 7, 2015
Rated 5.0 out of 5.0 by jesceric Great stay at Holiday Inn Express - Jackson, CA
Friendly staff, easy check-in/out, free and convenient hot/cold breakfast with reasonable choices, convenient vending machines and ice dispenser. Great place to stay for business or leisure.
July 1, 2015
Rated 3.0 out of 5.0 by Sodamanr Room design
Last year we visited your Holiday Inn Express at the Portland Airport. We requested a handicap room and were very pleased with the amenities. We had a roll in shower on the ground floor and all was well. When we requested a disabled room at your Jackson facility we expected the same and were quite disappointed. No roll in shower. The bed was shoved so close to the wall on one side that there was no room for a nightstand which was most inconvenient. There was no way a disabled person could use that side of the bed. The only closet was a small wardrobe which was not tall enough to hang dresses and pants without hitting the floor.
June 20, 2015
Rated 4.0 out of 5.0 by powderman rob fishing
Everything was great except noisy neighbors one night.
June 16, 2015
Rated 3.0 out of 5.0 by Babydogpoodles The breakfast service and food were very good
We have stayed at other Holiday Inn Express and have always felt like we received excellent service and great value for our dollars. But we were disappointed in what this one provided. Ice Machine did not work the entire weekend. Only one located on the ground floor and it was broken. Guest next door partied till 2 am and we did not get much sleep. Maid service was good and breakfast area, food, and service were very good. Manager tried to help with party in our adjacent room but did not offer us a different room. And the day person that answered the phone regarding where we could find ice, was rude and curt. If we go back up there we will be staying somewhere else. Not happy with this one hotel. Our other stays at Holiday Inn Express we have repeated and will continue to go back to the good ones.
June 10, 2015
Rated 4.0 out of 5.0 by sara2727 Comfortable bed and nice service
Nice hotel with free breakfast and friendly staff. The service was good too.
June 8, 2015
Rated 5.0 out of 5.0 by paul223 great service
very nice place. It was close to downtowna and not to far from the Jackson rancheria casion wtch is why we were thre.
June 8, 2015