Rated 4,6 out of 5 by 124
Rated 5,0 out of 5,0 by jacksonm Great service
My stay was great and front desk clerk Carmin was very helpfull with directions to shopping and places to eat.
1. März 2014
Rated 4,0 out of 5,0 by Happy Person! My Stay
Upon arrival at this location I was greeted with professionalism and a happy spirit! I checked in and I was on my way! I arrived at my room to find double beds when in fact I had reserved one king size bed. I was able to make a quick phone call to the front desk where I advised the young lady of the situation at hand. She advised me that she had noticed the error however she failed to mention the error she in fact noticed. She quickly changed my room to what I had reserved. The stay was comfortable and would stay there again in the future. A couple things should change though. I was told my total and upon checking my bank account there was a $20.00 discrepancy. I double checked my chk out slip and confirmed it was in fact $20.00 more than it should have been. I placed a call to the hotel and spoke to a young lady who then advised me that this was what they do in the event a customer were to order extras while staying at the hotel. The reasoning for this was " so they could make sure the money was there." I do not agree with this and I have never heard of such. Customers should be advised of this on the front end, if in fact this is legit. However, I am skeptical in the first place. The $20.00 did in fact finally come off of my card however, when you are provided a receipt of purchase and unaware of any other "charges" that is all you should have charged onto your account. Anything other than that to me is considered unauthorized charges. Also, one other thing club members should be made aware of the changes to the benefits they receive. Example, the water & snacks are no longer being provided. To sum it up I would stay here again, I would just rather be aware of these inconveniences on the front end.
25. Februar 2014
Rated 5,0 out of 5,0 by Waunetta Home away from Home
I found the Holiday Inn Express in Jackson, TN. a very nice place to be. The staff was very friendly and accomadating. The room was spacious, comfortable, nicely decorated. The internet connection was simple and useful.
24. Februar 2014