Rated 4,3 out of 5 by 139
Rated 5,0 out of 5,0 by Jimmy533 Best beds anywhere
We have stayed at this hotel on 3 occasions when in Jacksonville for a horse show. The beds are fantastic and the hotel is always been very clean. We will stay there again next year.
22. Januar 2015
Rated 5,0 out of 5,0 by Nick's mom Very helpful, friendly staff
I had previously stayed at this Holiday Inn Express because the hotel I was planing to stay at did not have vacancies and this Inn was nearby.
I was so impresed that I chose to stay there on a subsequent trip to Florida and now I only stay at Holiday Inn Express.
The staff was very helpful, friendly, accomodating and had a tremendously positive attitude. I felt very welcome.
17. Januar 2015
Rated 3,0 out of 5,0 by 80 year young very comfortable some misgivings
On arrival front desk Jeniffer was very accommodating and more than helpful in choice of room location.and area amenities.
Our misgivings relate to equipment failure of the HVAC system,after numerous direction and visit from front desk to demonstrate functions of the system,all to no avail,in addition to this problem it happen to be a cold evening which of course increased the discomfort in the room.when they finally agreed the unit was not functioning the agreed to change our room.
It then took them over 2 hours to find another room and the offer to assist in the move was to have someone bring a luggage cart to our room and leave.Upon departure recognition of the evenings expierence was not acknowledged until I mentioned it and told a report would be sent to management.
I called back a few days later and luckily Jennifer was on duty and offered recompense and apology for our troubles.
14. Januar 2015