Rated 4,4 out of 5 by 72
Rated 4,0 out of 5,0 by smcl Good Hotel
Was a drive from Jacksonville Airport. If I am in the area for business again, I will sleep here again.
17. Juli 2014
Rated 5,0 out of 5,0 by Eddybo Bed was very comfortable
Very nice hotel. Very clean and the staff was very professional
9. Juli 2014
Rated 3,0 out of 5,0 by JanieDee Everything great except pricing problem
This is a very nice, updated facility. It was the best breakfast service I've experienced in many years of staying at the HIEX. The food was great and varied (nuts and raisins available for oatmeal!). The kitchen help was extraordinarily nice. The pool was clean but has nothing but chaise lounge chairs. A few regular plastic lawn chairs would be nice for those who cannot rise easily from a low chair such as the chaises. It would also be an improvement if there were a couple of umbrella tables to sit at and under shade while watching a child swim. My greatest issue was with the check-in where the rate I was quoted and bought on the internet was higher than I bargained for. The desk clerk was either unable, unwilling, or simply not empowered to resolve a pricing issue. Ultimately this cost me $52 more than I should have paid. That's too much for me, but would have been a drop in the bucket for the hotel. It gave me a disgusted feeling during the entire three-day stay in spite of the lovely staff during the day.
8. Juli 2014