Rated 3,9 out of 5 by 51
Rated 3,0 out of 5,0 by Katega409 Nothing spectacular to come back a second time
Stay was simply OK. I think this is the older styling of HI expresses. Checking in was a bit difficult. Pet friendly but NO PLACE to walk a dog. At all. Staff didn't seem overly friendly. Not one person I saw said hi or anything. Housekeeping started banging around really early in the morning which made for a rough start. Traveling a long distance all day for 2 meetings and then leave the next day, means you want some sleep. (Maybe management should look into foam door guards that are put on door to keep them from banging shut CONSTANTLY).
Overall, I wouldn't return for a second visit. There's a ton of other hotels in that area for around the price we stayed and I wasn't given a good reason to want to return again.
Only positives was the room was exceptionally clean I made sure to leave a tip for housekeeping and the bed was actually very comfortable. And the bath And body works bath stuff was great.
18. November 2013
Rated 3,0 out of 5,0 by ahaywood5785 Comfortable Bed
As always, your bed was comfortable. My roommate snored, but nothing your hotel could do about that.
I was not given the correct room rate, I was staying for business, and told one rate, but they gave me a different rate when I arrived. In fact, i got two different rates which changed in the middle of my stay.
I am also a member of your Rewards Club, and as a Gold member, it would have been nice if I had been acknowledged as a member. I even gave the associate at the front desk my rewards number, but still nothing.
12. November 2013
Rated 4,0 out of 5,0 by Jacob67 Clean and Efficient
Good value for a night's stay.
Holiday Inn Express motels should offer more options for breakfast for those people who do not want to eat dairy or meat products. Some guests may be vegetarians/vegans, others may be lactose intolerant or do not wish to eat high fat foods for health reasons. For instance, instead of offering a variety of dairy products, include a non-dairy milk (soy, almond, oat or rice) for cereal in the morning. Our experience is that some other hotels/motels outside the IHG group offer breakfast-included stays with such options.
10. November 2013
Rated 5,0 out of 5,0 by 3rowes Maintaing Holiday Inn Express Standards
Using motor league tour book, kkksought location for dinner and then motel. With GPS assistance route to hotel was very easy to follow. Very accessible to Intersate highway, and price wa not only excellent, but lowere than anticipate while travelling in major centre.
22. Oktober 2013
Rated 4,0 out of 5,0 by SCJR Great Service Nice rooms, slow internet access
I was at this hotel for four weeks on business travel. While the rooms are nice, the beds relatively comfortable, and the location convenient to I-95 and restaurants, etc., the internet connection is extremely slow. Business travelers normally have work to do in their rooms during the evening. I cannot give this hotel a high rating for business travelers. For others, it is a nice place to stay.
21. Oktober 2013
Rated 5,0 out of 5,0 by JASA Cofortable bed
When we checked in the staff was very helpful. The room was nice and clean. The areas of the hotel we saw was very clean and in good shape. The bed in the room was very comfortable. The breakfast the next morning was very good for it to be included with your stay. If we were in the Jacksonville area again we would stay there again. We would recommend it to our friends. We were there because my mother in law was in the hospital there. The next night one of friends back home in Tennessee reserved us 3 rooms at another hotel on the same street as this hotel it was not as nice as this Holiday Inn was.
10. Oktober 2013
Rated 5,0 out of 5,0 by Linda5719 Best stop on trip
This hotel was a great choice, the bed was comfortable (even the pillows) and the room was clean. The location was great, the hotel was pet-friendly and it was a great neighborhood to walk the dog. The pool area with tables and chairs was a great place to relax. The service was great and everyone was friendly. I feel it was also a good price for the amenities. Lots of choices for restaurants including delivery.
8. Oktober 2013
Rated 5,0 out of 5,0 by TomJ10000 Excellence
We stayed there the weekend of July 19th. All of the staff seemed very concerned about making sure each guests needs were met.
The standout was the young lady who ran the breakfast bar. She was constantly working hard in the breakfast area.
12. September 2013