Rated 4,1 out of 5 by 178
Rated 5,0 out of 5,0 by CXMorales Bringing Service with a smile, into a brand new higher level
My partner and I spend a night at the HI Express JFK Jamaica on the 20th of November as we had to overnight to catch our JFK Tokyo flight on the 21.
From the moment we got in, the check-in was expedited without rush, I was acknowledge not only once but several times including a letter from the GM in my room as a Platinum IHG Rewards member, and with some yummy chocolate coins :) Nice touch.
Breakfast was your typical breakfast for a Holiday Inn Express, your yummy cinnamon rolls, omelete, fruit, coffee, pancakes. My only suggestion, and I am aware that this is not up to the hotel, but it would be nice if the HIExpress brand would offer regionalized breakfast alternatives to give each hotel its own character. But then again, breakfast was impeccable.
All and all the service was excellent, smiling employees, welcoming and ensuring that all aspects of your stay were to your satisfaction.
Will highly recommend this hotel.
2. Dezember 2013
Rated 4,0 out of 5,0 by Robyn Good and great people
This was a good hotel and it was in a good position for us to have a night near the airport
1. Dezember 2013
Rated 5,0 out of 5,0 by DonFre Great Place To Stay
Always enjoyed my stay at this hotel. Front desk staff first class; very professional, friendly and helpful. Comfortable beds and clean rooms. Great breakfast. Breakfast area kept well stocked and clean at all times. Good shuttle service to JFK. Have tried other hotels in vicinity but they did not come close to HIE. Look forward to returning.
26. November 2013