Rated 4.5 out of 5 by 317
Rated 5.0 out of 5.0 by specs62 great location....clean, quiet, best breakfast
New to the Ft. Lauderdale area and Juno Beach, my husband and I were very pleased with the location and services. Walking distance to the beach, Loggerhead Marine Center, plazas and restaurants. The Garden Mall close for a short drive. Jamie and Andrea (front desk manager) were so helpful!
Incredibly quiet! And pet friendly! Great early bird dinners and lobster specials at the Fish House...one block from the hotel! Be back next year....or sooner.
February 3, 2016
Rated 3.0 out of 5.0 Hopefully trying harder
I had my second stay within two months at this Holiday Inn Express. The difference was night and day. The first stay was outstanding with the hotel exceeding my expectations. The January stay was a bit different. I was unhappy with my room and the way the front desk handled two complaints. One of the complaints involved housekeeping, and they, however, were responsive as I received a follow-up phone call from them hoping to understand more and make things right.
Sometimes things happen. That's life. But it's important to feel valued and attended to. The head of housekeeping did that for me. Unfortunately, the front desk staff did not. Anyone can have a bad day and the hotel was indeed fully booked. I'm hoping my next visit will be more like my first one.
February 3, 2016
Rated 4.0 out of 5.0 by Veronica_2 nice large suite
Very comfortable suite with a nice large balcony. We enjoyed our stay. The hotel is very near the beach which was very pleasant. The location is excellent near restaurants and shopping.
February 2, 2016