Rated 4,3 out of 5 by 136
Rated 2,0 out of 5,0 by tylerln77 Disappointing details
The front desk staff were polite and we checked in easily and quickly. The room was ready, and was as clean as you'd expect. The disappointment came in a few of the detail things. First of all, when we went to run a bath or shower the water was barely warm. We called the front desk and he said he'd check into it. It took 45 minutes before we heard back at all, and then another 30 before he came to check it himself or even begin to discuss a different room. When he checked it, he said it was as it should be, even though at its hottest it was barely warm enough to be comfortable, and didn't last long. Second, the metal door frame in the bathroom was rusted. Not dangerously so, but it was unsightly. Finally, we needed a couple of extra pillows, but when we called the front desk to ask for them we were told to come pick them up in a few minutes. I've never been told to come get something that I asked for in the room.
18. März 2015
Rated 5,0 out of 5,0 by JoMo1954 Elated in Elsinore!
Second time to stay at this hotel and it was fantastic. Clean, caring staff, comfortable.
16. März 2015
Rated 3,0 out of 5,0 by Gambo21 Smell
I was a bit surprised that the hotel seems to be a bit dirty since I stayed here last year. The stairwell we used smelled like vinegar or something really pungent. The breakfast was great, room was as expected. We travelled with a couple other families and their room wasn't well cleaned and had no hair dryer.
15. März 2015