Rated 4,6 out of 5 by 60
Rated 5,0 out of 5,0 by Yellowjackets Front desk staff was very friendly and helpful
Great stay! Everything was very clean and the staff was very friendly.
7. Juli 2014
Rated 3,0 out of 5,0 by Jamesie This hotel has lost its sparkle
We stayed here in September 2013 and loved it, hence the reason we returned. Maybe it is not a good idea to go back to a place you have enjoyed as it can sometimes disappoint.
Firstly, the room allocated when we arrived had fierce aircon, which we could not regulate, and so we asked for another room. The room which was then given to us had stained carpet (awful), stained drapes and stained sofa (ghastly). There had been a spillage of some sort down the frame of the bathroom door, which took the room staff two days to clean, after we asked at the front desk if this could be done.
About the front desk staff - the chap on the night desk was so helpful and friendly when we arrived and also on subsequent nights. His demeanour was in stark contrast to the older lady who manned the desk during the day. She did what she had to do and no more. Not so much as a glimmer of a smile or a friendly word. She looked totally unapproachable, which is a pity since she is the first person guests meet when they walk through the door.
Can't see us going back.
18. Juni 2014
Rated 5,0 out of 5,0 by Kool Pop Grandson's Graduation
I was in town for my Grandson's graduation from Lakewood Ranch High School. My Son and family live one exit up from this Hotel so this is where I always stay.
16. Juni 2014