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Rated 3,7 out of 5 by 230 reviewers.
Rated 4,0 out of 5,0 by Great Staff A modern, attractive and well situated hotel - the only down side is that the Armouries area didn't take off and is therefore a bit of a ghost town. Not the hotel's fault, though. And the staff here gave excellent service. We came in late and a little worse for wear and the guy on the counter provided us with a complimentary bottle of water to help us out! Excellent. 16. September 2014
Rated 5,0 out of 5,0 by Wonderful Stay Have stayed at this hotel before and enjoyed our stay. We would stay there anytime we were visiting Leeds. 9. September 2014
Rated 5,0 out of 5,0 by Great hotel - strange hot breakfasts Everything was great about the hotel apart from the revolting economy sausages served at breakfast. Even though I only had one, it's greasy aroma revisited me during the course of the day. Wish I'd only had the continental option! 9. September 2014
Rated 2,0 out of 5,0 Bed was spot on Managers attitude to other guest was abysmal. No explanation re electrics in room therefore no cuppa in the morning. Breakfast was suited to a 12 year old. Generally not a comfortable stay. 6. September 2014
Rated 2,0 out of 5,0 by Leakage shower head joints and weary bed and beddings. We travel a lot nationally and Internationally. My son and I first impression when we arrive in the hotel lobby, "oh know! we pick the wrong hotel" and we nearly cancel our two nights stay. We booked for double room with sofa bed through booking.com but not in there system the check-in desk receptionist told us, so she's good enough to change to twin room at the end. My son bed was okay but not my bed 'old and uncomfortable', and the beddings was wear and tear. The next day of our stay, I reported to the front desk receptionist regarding the shower head and water hose joint is leaking very badly and she assured us it will be repair same day but it didn't happen. Breakfast menu choices very poor, breakfast area 'over crowded and noisy' , unclear tables and short of staff. Our last day, one of the towel we been given had someone blood stain and it seems not been wash, it made my blood boil. I show the towel to the front desk receptionist 'Andy ' cannot stop saying sorry to us. Wow! it's the worst accommodation we ever had here in UK. We decided not to stay to any Holiday Inn Express UK branches from now on! Very disappointing! Not a value of money at all! 5. September 2014
Rated 5,0 out of 5,0 by Excellent location. Helpful Staff. Comfortable Room. I stayed here with my partner and have stayed 3 times in the last week as I have found the hotel is excellently situated, almost bang in the middle of the city centre. THe hotel offers excellent privacy as is located behind the royal armouries which overlooks the canal and the calls. Very much ideal for families as is wishing couplebof feet from the royal armouries museum and dino jaws museum for children, but also for couples who wish for privacy and a quiet location. The price was excellent! I paid very cheap price and the room was a pleasant size and cleanliness was good. Smoking rooms are available in request, but in availability basis. Hotel made me aware that I had breakfasts included on our rooms and that was a pleasant surprise as was not aware beforehand. Check in was fast and easy. I have registered as a member of this hotel. 2. September 2014
Rated 3,0 out of 5,0 by Overall Experience I am afraid I cant say that I had minimum basic expectations being met 1. The extra sofa bed which was provided could have been easily provided a extra mattress .Instead 3 nights have to go through bearing the pain of iron rods of the sofa bed which was piercing in the night 2. The amneties available for tea and coffee in the room was so low that even as couple we wanted to have extra cup we had to be g for it and was asked to come down from 5th floor to collect the same 3. I wanted to have dinner for my daughter and mentioned please provide some lil more rice and no nun...I was straightaway said it is not possible with loads of reasons which I do not intend to hear 4. Internet was so down that I did not get connected for 2 nights and was told it is down I have paid to receive a certain mandaotry services. I am not sure why did I still pay compromising my services received on a holiday Hi Chris- I know you are the most understandable person and wanted to retain and convince me , but this time I am adamant probably with my fifth or 6th stay that I will not come back. 30. August 2014
Rated 5,0 out of 5,0 by A Service...Again As ever my stay at Holiday Inn Express Leeds City Centre Armouries was faultless. Absolutley fantastic staff. They had no issues with going the extra mile to accomodate my needs. Always a cheerful welcoming face regardless of the time of day. Again always a pleasure to stay, look forward to my next visit! 29. August 2014
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