Rated 4,5 out of 5 by 49
Rated 5,0 out of 5,0 by Aylasmamita Pets welcome
We have a large German Shepherd, and were worried that we wouldn't be able to get a room at the same Hotel as my Sister to join our Family for Thanksgiving. Holiday Inn Express welcomed us and our Dog! We will always stay at Holiday Inn Express from now on!
1. Dezember 2013
Rated 5,0 out of 5,0 by Williemite Great People!
The epmloyees are awsome! Andrea treats you like familey. They have one of the best happy hours around. The food could better but you can't beat the service! I just order pizza!!
20. November 2013
Rated 5,0 out of 5,0 by HappyHIExpressCamper Staff and Management above and beyond what was expected
I booked this hotel for my retired Mom and Dad traveling home from Oregon to Southern California. Typically we stay at the HIExpress in Elk Grove, however this time Mom was hoping to make extra time the first leg of the trip. I my adult kids have stayed here at the Lodi location before on their way home from Ca. so I knew it was another excellent HIExpress location by their feedback. The check in was seamless and the room was great. What really needs to be addressed is how the staff and manager went above and beyond to ensure my Dad's comfort while there. My Dad is disabled and needs a large chair to sit in for stability and comfort. I assumed the Lodi location would have the same furniture as the Elk Grove. When we realized it was different I phoned the front desk and the gal at the front desk (I wish I remembered her name) told me she would do all she could to get my Dad a chair to sit comfortably in. She spoke with the manager and they pulled a piece of lobby furniture to put into my parents room. I was incredibly pleased to here that my Dad was comfortable and safe and that this location would go through such additional effort to ensure that. I am grateful and such a fan of HIExpress hotels. I hold memberships with other hotel chains and HIExpress continues to take my business when traveling personally.
18. November 2013