Rated 4,4 out of 5 by 167
Rated 4,0 out of 5,0 by Edwin85 Clean room and Comfortable bed for a good night's rest
The hotel is very clean and the bed is very comfortable. It is perfect for a good night's sleep after a long and tiring day. All the basic necessity things are available in the room or hotel too.
6. Dezember 2013
Rated 5,0 out of 5,0 by nutmeg14 very clean and well kept
I thought the service and cleanliness of the hotel was great. The staff was very helpful and the breakfast quite adequate. The fact that it was so comfortable made our stay in London very acceptable.
4. Dezember 2013
Rated 4,0 out of 5,0 by USlovesUK A bit pricey for the locaton...
The staff were ahhhmazing! They were great with a million questions we had. They were willing to accomodate just about anything, and were extremely kind about it. There was a bit of a mix up on the reservation of a room with a double AND a pull out sofa, but it was quickly fixed! Cannot comment on the breakfast. The line was soooo long and for some reason was taking forever (25 minutes) so I was only able to get a glass of juice. The room was so clean it appeared brand new. The bathroom was spotless & we loved the way the door worked on closing off the whole bathroom or just the toilet. The location was a bit of a distance from the WEST KENSINGTON stop on the tube. We made the mistake of getting off on the Earl's Court stop which is over 1.5 miles away! Walking! With multiple large pieces of luggage! I'm from the US so I thought the room a bit pricey for the night, but I can't complain about the accomodations!
4. Dezember 2013
Rated 3,0 out of 5,0 by kazaustin ok room, poor breakfast
Room was ok on the small side but clean lighting was poor just lamps and breakfast was a big disappointment not very warm not much choice and disorganized
3. Dezember 2013
Rated 5,0 out of 5,0 by HuskerTravler Can't Say Enough
We came to London for a family trip, 2 adults and 2 kids (11 & 8), when we got there the staff was very friendly and accommodating. When we checked into our room the pull out couch was already made up and ready to be used. The breakfast was nice, some people have mentioned it was lacking, but my family found something each of us liked. For dinner each night we would go to the front desk and ask for places to eat, each one that was recommended we enjoyed. As for convenience to the Tube, you are a short 5 minute walk to 1 of 2 stations. We wish all the hotels in the USA had staff this nice! We would definitely stay here again if we come back to London for a visit.
2. Dezember 2013
Rated 5,0 out of 5,0 by Dave5261 everything we needed for our short break in London
This is the second time we have stopped in a Holiday Inn Express recently in Manchester and last week n Earl 's Court, both hotels were very clean, comfortable and the staff very pleasant and helpful We would have no hesitation in stopping in another Express hotel
2. Dezember 2013
Rated 4,0 out of 5,0 by EttieML Second visit... Can't wait for my third! :)
As a rewards member, from the moment we arrived we were treated extremely well. The staff are polite and helpful, and the breakfast is enjoyable, with a nice choice of hot and cold food.
The hotel is only 5-10 minutes walk (depending on how slow you are!) from two tube stations.
Three of us stayed here for two nights, for my boyfriend's birthday. I am really glad I decided to stay here again, and next time I'm travelling to London I wouldn't hesitate to stop again.
Many thanks to all the staff! :)
27. November 2013
Rated 4,0 out of 5,0 by Mimi42 Great service provided by Laura Vila, Customer Service Manager.
My medication was stolen in Brussels. Laura was very sensitive and helpful in getting my predicament resolved.
26. November 2013