Rated 4,4 out of 5 by 401
Rated 5,0 out of 5,0 by Gale10 Great customer service
Great location, great staff and great breakfast. Worth been a IHG member
28. Januar 2015
Rated 2,0 out of 5,0 by Keyser First time here....and power no fault of hotel
Everything was going fine......nice location for my needs. clean rooms, staff were friendly enough on arrival. About 30 mins into our stay the power went out in the whole of W14 ! No water & total darkness... It was out of power for a few hrs. I went down to reception. Asked for two drinks (soft). To my horror was charged. It was only a few ££ but you think the staff would be a bit more accodatming. As all water was switched off too. Think they need more customer service skills. A company this size could surely have given free non alcohol drinks in these expectional circumstances. Besides that the rooms were fine. And will probley stay there again.
27. Januar 2015
Rated 4,0 out of 5,0 by Macintology New annex at Earl's Court a must
I stayed in the new annex to this Holiday-Inn at Earls Court and it was lovely. This is separate building and accessible from the main lobby. This building was recently built and to a high standard and moreover was warm and quite. A thoroughly enjoyable stay.
24. Januar 2015