Rated 4,0 out of 5,0 by Ajmac Good location with friendly staff
The staff made me feel very much at home from reception, check in, breakfast and through out my stay until checkout. I will use this hotel again on my next visit to London.
14. Mai 2013
Rated 5,0 out of 5,0 by dlam9147 Simple no fuss hotel with great service without restaurant
We have stayed in this hotel at least once a year for the last 10 years. I never had a reason to complain and prices have gone up only slightly over the years. The rooms are confortable and of reasonable size. Option for connecting rooms are available. The hotel provides a luggage storage facily should come in early before check-in time or should ou wish to stay around longer the check-out time. The personnel is always kind and correct. The hotel has a little bar and some snacks. The large breakfast room can even be used in the evenings should you wish to bring something to eat on site. Short walking distance from hammersmith bus and tube station. Easy connections to eurostar.
10. Mai 2013
Rated 3,0 out of 5,0 by ClearlyAndrew Breakfast has changed
Halfway through my stay the breakfast buffet changed. New serving platters were introduced for the hot items (good, as the tilted hot-box was no good for storing round sausages!).
However, they have removed both FRESH FRUIT and the little mini-muffins from the breakfast menu.
Given the price (circa £140 a night) I'd at least expect a fresh banana.
A wider choice on the breakfast (more than 1 cheese, bacon, better quality breads) would reflect far better on the price paid.
8. Mai 2013
Rated 4,0 out of 5,0 by jonHanc Hammersmith
Good hotel, does exactly what it says on the tin, lovely staff but overall experience spoiled by an appalling breakfast, cant understand why they would throw all their great work out of the window by providing such a poor selection and quality, better to not do breakfast at all. Witherspoon's around the corner does a good breakfast. Don't be put off a good hotel just go around the corner for breakfast!
17. April 2013
Rated 5,0 out of 5,0 by Carol4 Best Customer Service ever
We were traveling to London for the first time on a leisure trip with our 2 wheelchair bound children. We booked this hotel because of its close proximity to a wheelchair accessible underground station and because it had an accessible room. We were very impressed by the staff's eagerness to assist us in addition to the maid's exceptional service. But by far, we are greatly indebted to the Customer Care Manager who went beyond what was expected to help us find transportation to the airport when our planned ride fell through. It is rare to find such wonderful service and we are forever grateful. We highly recommend this Holiday Inn Express to anyone who wishes to visit London.
15. April 2013
Rated 4,0 out of 5,0 by aruna ITs full worth for your money.
The location of the hotel was very good. and Very comfortable rooms.
11. April 2013
Rated 5,0 out of 5,0 by City9 Great welcome
Clean comfortable and welcoming.
A special mention for lady behind reception who was very friendly and welcoming and efficient (Annie ?)
27. März 2013
Rated 5,0 out of 5,0 by Lily01 Highly recommend
Comfortable bed and fluffy duvet. Clean modern quiet rooms. Would highly recommend. Thank you
26. März 2013