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Rated 4.1 out of 5 by 450 reviewers.
Rated 3.0 out of 5.0 by Poor breakfast, charge for parking This hotel is ok to get your head down, I would not recommend having breakfast, go elsewhere, also be prepared to pay £20 to park your car overnight, regardless of whether its in the carpark or along a sidewall. However, the room was nice and clean as was the bathroom. February 6, 2016
Rated 4.0 out of 5.0 by A Night In Colliers Wood Much better than expected! The refurbished Holiday Inn was a very pleasant surprise. Friendly, helpful and efficient. February 6, 2016
Rated 4.0 out of 5.0 by Great stay Ideal location. Clean, modern hotel with friendly staff.. Would recommend February 3, 2016
Rated 5.0 out of 5.0 by servizio eccezzionale Apprezzo questo albergo per il servizio cordiale del personale. Ottima possibilità di lavorare in albergo con internet sempre disponibile e veloce. Comoda posizione per raggiungere il centro di Londra con la metro. February 2, 2016
Rated 4.0 out of 5.0 by Mixed experience This was our third or fourth stay at this hotel. In the past we have always found it great value for money , the service has been first rate and we have had a very comfortable stay having slept well. On our first night of our most recent stay we were given a newly built/ refurbished room, it was lovely. Very spacious with a more than pleasing bathroom . Just right in fact. Until we went to bed! The bed was way too hard and neither my husband or myself got any sleep, we cat napped all night and were exhausted the next day. My husband spoke to the duty manager , who we have always found very helpful , to ask if all of the beds were the same in the hotel. The hard beds had't been our previous experiences. The manager replied that he thought they were but wold talk to the housekeeper. It turned out there is a rolling programme of mattress replacement and this was a new mattress. The manager offered us a change of room which we gratefully accepted. The new room was not as modern and the bathroom wasn't as pleasing , but the bed was much much more comfortable which was the most important thing! We enjoyed the rest of our stay. I am very worried about our next stay which won't be too far in the future as we may once again be given a 'new replacement ' mattress. January 29, 2016
Rated 5.0 out of 5.0 by Very good location, just a hop to Colliers wood station So convenient, staff very friendly and helpful, good to have a good breakfast, got a good deal this time January 28, 2016
Rated 5.0 out of 5.0 by noisey window and cold room window does not shut properly allowing road noise and cold draft into the room, towels had holes in them, but the staff were outstanding and really welcoming January 23, 2016
Rated 5.0 out of 5.0 by Great value, fantastic service, spotless hotel So impressed with the friendliness of the staff and the excellent service at this hotel at an amazing price. The public areas especially were absolutely spotless. Never seen such clean tables! We were only expecting a continental breakfast for the price we paid, but got sausages, beans and scrambled egg to go with our toast too! We will certainly be staying here again to visit our new grandson! January 20, 2016
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