Rated 4,1 out of 5 by 486
Rated 4,0 out of 5,0 by Grandad 88 Does what it says on the tin!
Used the hotel for a sleep between flights. We arrived at 4am having booked a room for the previous night with late arrival. The shuttle arrived quickly in response to the airport 'phone and check in was quick and painless giving us a late departure time. The room was clean and the bed comfortable. The curtains were lightproof and the temperature comfortable. When we woke up we used the excellent wifi. Checked out with no waiting at 1 pm when the shuttle took us back to the airport. Perfect!
19. Dezember 2014
Rated 5,0 out of 5,0 by KTRk-k Comfortable, convenient, good value, great service
This property is well managed, clean, and staff are extremely attentive to customer needs. Would highly recommend and will definitely stay again should the need arise.
18. Dezember 2014
Rated 3,0 out of 5,0 by JGS1961 Decent accomodations. Few issues (A/C-Heat
We had a decent experience, with a few issues. Heating/Cooling unit was extremely noisy, and TV/Cable/Satelite service was not good. Room was okay, bed was fine, breakfast was very good.
18. Dezember 2014
Rated 4,0 out of 5,0 by Debbydo Nice , clean hotel close to the airport
This hotel is meant to be a airport in and out hotel. While it is clean and nice. The rooms did not have a microwave or fridge But we were there a short time.
The only negative was the staffing. The lady checking us in was so swamped with a shuttle of visitors and the phone ringing. But she was always friendly and very pleasant. I felt very bad for her , she was doing her best. We were there around 7:30 on a Friday night. Really only 1 person at the front desk ?.
17. Dezember 2014
Rated 5,0 out of 5,0 by PlatinumForever Great hotel and excellent location near LAX
This hotel is clean and modern considering it is an "airport hotel" which are normally beat up. The staff is very friendly and eager to make you stay enjoyable.
17. Dezember 2014
Rated 4,0 out of 5,0 by Eric 49 Un hotel Amable y muy bien mantenido
Estar en este hotel ya sea por negocios, descanso o en conexión de vuelos es un agrado, sobre todo por dos elementos que considero muy valorables: Gentileza y Educación del Personal. Calidad de las instalaciones del dormitorio y lugares comunes. Todo esto hace que la estadía sea grata y permita al viajero cansado relajarse.
15. Dezember 2014
Rated 5,0 out of 5,0 by Schini2014 Great Business Hotel by the aiport
great and convenient hotel by LAX. Easy to get to and easy access to rent a car and freeways as well.
14. Dezember 2014
Rated 3,0 out of 5,0 by Software Girl LAX Holiday Inn
Great location for easy access to the airport and car rentals... not the best place for a quiet night sleep as the planes go all night.
Had trouble with the front desk staff on check in--he would not budge when I told him my stay was prepaid with a corporate card. He said it wasn't possible. I had to have the corporate card with me. I never carry a corporate card.
The manager finally came out and helped me--he found my prepaid reservations. He was very kind, but the other man was so frustrating. He wouldn't even attempt to look for my prepaid reservation. I stay at HIE all the time, I have never had this much trouble. This same man totally ignored me when he found out a guest knew a famous architect. He stopped helping me to look at a picture on the guys phone...very unprofessional. :/
13. Dezember 2014