Rated 4.4 out of 5 by 155
Rated 3.0 out of 5.0 by Barney-LIE Its ok location, road noise is very bad.
Its an ok location. Road noise was pretty bad, you can hear the cars passing by.. It has a distinctive smell/order on the hallway and room.
Room is somewhat clean. I found some plastic straw wrapper the behind the sofa chair, water pressure is ok, not a lot of receptacle outlets for my gadgets and the desk is small to work on. I have to look for outlets in room. Extension cord was used to light the other bed night stand light. The sofa chair is faded and worn out. I stayed on the 2nd floor of the building close to the fire exit door, way back. Noise coming from the exist door you can hear in the room and if door is not properly shut you can hear the noise from the outside too.
One time the valet personnel was sleeping on his job. I have to work at 4:00am in the morning and I have to wake up the valet person twice in his car sleeping to get my key and car. What a valet service. I told the front desk about it.
Breakfast room was not open at 5:30am.. I stopped by one time on my stay at 5:55am. Its not open yet, lights still out.
Front desk personal was helpful is a plus.
July 29, 2015
Rated 5.0 out of 5.0 by tqap Great staff, great service, great vlaue
I'm a Platinum level, business traveler. This visit was to relax and spend time with my daughter, who lives in the Los Angeles area. This IHG property is staffed with perhaps the nicest employees I've ever encountered.
July 28, 2015
Rated 1.0 out of 5.0 by RandallR This Hotel Has Problems
What a miserable stay. The first loft room I was in was so noisy from the adjourning AC unit that I had to go downstairs and sleep on the floor. Fun. The next room they moved me in had an odor so bad I had to go back down and request a third room. The windows didn't work in the last two rooms and the hotel is incredibly dated. Won't stay here again.
July 9, 2015