Rated 4,6 out of 5 by 16
Rated 5,0 out of 5,0 by davec49 friendy service and comfortable rooms
at the holiday inn express in tres cantos i had an enjoyable 2 nights , rooms were comfortable and the staff were friendly and efficient
24. Februar 2014
Rated 5,0 out of 5,0 Great Service value
I love the stay with all the care I need, when traveling for business I do not need problems.
3. Februar 2014
Rated 4,0 out of 5,0 by olej Good Hotel/questionable service
The hotel is fine. The mattresses are a bit hard and the rooms are not sound proof at all. There was a child screaming next door from about 330-400am. We could also hear every conversation in the hall. The staff was great during check-in helping with bags etc. However the next morning it was quite a different story! Jorge at the front desk was incredibly unprofessional and downright rude. Out shower wasn't working and he told us there was nothing he could due because it was Sunday. He was not attending to the breakfast area promptly. When I approached him and asked him if he spoke English he replied "No, I only work in a hotel" and walked away. Absolutely unacceptable behavior from hotel staff.
11. Januar 2014