Rated 4.2 out of 5 by 13
Rated 3.0 out of 5.0 by ErdiT Hotel And Staff Needs To Improve Themselves
I stayed at Holiday Inn Express Manisa with my wife for a weekend escape. They have enough free space for car parking.
Front Desk Experience: I was not welcomed as an elite member, but I was given a free drink card.
Room Experience: We were shocked when we went to our room. I paid for a King Bed With Sofa (Capacity: 3 People) but my room was downgraded to a relatively smaller room, King Bed (Capacity: 2 People). Front desk didn't inform me about this change, I believe that they should at least apologize from me for downgrading my room! In general, the room was clean and comfortable, but the balcony needs to be cleaned. We asked for a tooth kit, and the toothbrush seemed to be untidy (It had black stains on the part that contacts to your teeth) I gave it to the front desk and they apologized for the problem, and given a new one.
Restaurant Experience: Didn't have chance to experience a lunch or a dinner.
Cafe-Bar Experience: I ordered a whisky from the bar. When the waiter brought my order, I gave my free drink card, but they told me that the card is not valid for such kind of drinks and they charged me for this order! In my opinion, the list of drinks which can be ordered with the free drink card should be written on it (the explanation is not enough on the card) or the front desk should inform people.
Breakfast Experience: They have open buffet breakfast and the variety of food seems to be enough, but may be improved for better service.
Facilities: The hotel has no spa, swimming pool nor fitness center. If you are here for business or a short stay, the value is ideal. Do not expect more than a room.
Overall: The hotel and the staff needs to improve themselves. I hope everything will be much better on my next visit.
January 18, 2016
Rated 4.0 out of 5.0 by penelopeweiss albergo discreto
un discreto hotel per soggiorni di lavoro unico difetto se cosi si puo chiamáre la limitata scelta del menu del ristorante serale
November 29, 2015
Rated 4.0 out of 5.0 by Albert1015 Comfortable bed and great service
i stay here for business trip. i come to manisa more than 10 times.
Most of time i stay in holiday inn hotel manisa. It's very close to manisa industry area. After i finish a meeting with my customer, i can go back to hotel soon for rest. The bed is very comfortable.
July 27, 2015