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Rated 4.4 out of 5 by 276 reviewers.
Rated 4.0 out of 5.0 by Surprised by security deposit Good hotel. As travellers from the UK, pleased with the amount and variety for a complimentary breakfast. Without our own transport, the shuttle to the subway was helpful, but getting back much more difficult. We were asked for a security deposit. In 10 years of being a priority club member I have never been asked for that before; If you are visiting for the first time be prepared for that. A special commendation for Vicki, who was helpful and patient with all our requests for information, and who seemed very stoic however much was going on August 31, 2015
Rated 4.0 out of 5.0 by trypical stay As usual it was a typical stay at this Holiday Inn Express. No surprise on either end of the spectrum. August 30, 2015
Rated 3.0 out of 5.0 by AVERAGE HOTEL The hotel itself is not bad, it is an average holiday inn expres so i got kind of what i was expecting. My only complain would be about the staff who were not really friendly. The last day of my stay i asked the front desk that i needed to leave the room at 11:45 (45 minutes after the checkout time) and the lady said no without even asking me for my room number or doing any question at all. It was only after i reminded her that i was a platinum member when she came inside to ask someone and then told me that it was ok. I understand that the rules are the rules but the staff should be a little more simpathetic and friendly with guests, specially when they deal with a frequent one like my case. Anyway, after the lady told me that it was ok to stay, at 11:20 some other lady knocked at my room door and once i opened the only thing she said was that checkout time was at 11, no good morning or anything, so i had to tell her that i already talked about this in the front desk and that i was leaving at 11:45. August 29, 2015
Rated 2.0 out of 5.0 by Maspeth Holiday INN Express I did not feel comfortable. Price is way too high. Rooms are very small. August 26, 2015
Rated 4.0 out of 5.0 by Helpful staff and Just what we needed! Great staff that was very helpful. Went up to Queens last minute for a funeral and this was what we needed for the time we had to sleep and get ready. We got in extremely late (2am) from Baltimore and the room was just as requested, crib and all. They also allowed us a late checkout which was great because we were pretty exhausted and only needed to get ready for the funeral in the morning. The only downside was that there were no outlets next to the beds so our phones were on the other side of the room, which was difficult to hear the alarms. It was pretty dated, but I would stay there again if necessary. August 24, 2015
Rated 4.0 out of 5.0 by Solid Hotel Have stayed here numerous times. Like the location, easy to get into the city without paying city prices. Close to airports. August 23, 2015
Rated 4.0 out of 5.0 by In the Perfect Place This hotel is located between JFK and LaGuardia airports, is about 5-minutes from Queens, and provides an hourly shuttle to get you to the Woodhaven Blvd. Subway Station. My wife and I have chosen this hotel for our annual August NYC weekend vacation since 2011 and have enjoyed it every time. The staff is really friendly and the rooms are always clean. The breakfast is complimentary, but the selection is very nice. There's milk of all sorts, cereal, bagels, pancakes (but I wouldn't recommend them, even to my worst enemy), juice, eggs, bacon, sausage, and a cinnamon roll to die for. If you request a room facing the highway you can look out to your left and see the city in the distance, which is nice because it reminds you of where you are without actually having to listen to a city that never sleeps (which allows you to actually get some). As I said before, there is an hourly shuttle (8am - 4pm) that will take you to the Woodhaven Blvd. Subway Station which you can use to get to the city. The subway ride itself is about 30 minutes to Times Square, which goes by pretty quickly. The shuttle, however, will not pick you up from the subway station, mainly because it only runs until 4pm. To get back to the hotel you will need to catch a cab. It will cost you about $15 tip but these expenses are to be expected in NYC. I am a planner, and this hotel has many attributes that make it a great place to stay. One visit here and you will feel the same way. August 22, 2015
Rated 4.0 out of 5.0 by Great hotel and breakfast Very nice room with a comfortable bed/pillows. Complimentary breakfast had many options. The hotel is located on a busy road so there was some road noise when trying to get to sleep. I would get a room at the back of the hotel next time. Otherwise, highly recommended. August 19, 2015
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