Rated 3,9 out of 5 by 304
Rated 5,0 out of 5,0 by Jili Perfect!
Wonderful night staff! We tried a number of boutique hotels further South and simply weren't comfortable. So, after midnight on our Birthday Adventure, we arrived at something both the birthday girls could agree upon.
We were treated amazingly! Kimberly & Emma were superb! They made sure we were comfortable and happy; even checking up with us the next day to make sure our experience was perfect. Our valet's-Makenson-service was impeccable. Best Miami experience yet, and I make a Miami trip every year! It's clean, you feel safe, the view is amazing! The staff is accessible, approachable, and friendly.
16. Juli 2014
Rated 2,0 out of 5,0 by Antonia27 Overpriced for what you have to put up with
Staff was excellent. However, my kids were trying to sleep and the neighbours were smoking, swearing, fighting, slamming doors. Security did NOT ask them to leave. I felt unsafe and couldn't sleep the whole night, not to mention being forced to inhale second-hand smoke.
13. Juli 2014
Rated 4,0 out of 5,0 by JohnBsr Miami Beach
OK a few problems
Food was good and a good value for what was odered
12. Juli 2014
Rated 4,0 out of 5,0 by MayCa14 STAYCATION GETAWAY!!!
THE HOTEL IS A GREAT LITTLE GEM IN THE HEART OF MIAMI BEACH...GREAT POOL AND GROUNDS!!! THE ROOM WAS CLEAN AND THE EMPLOYEES WERE VERY HELPFUL AND FRIENDLY. BOARDWALK RIGHT BEHIND PROPERTY THAT IS GREAT TO HAVE A NICE RUN IN THE MORNING AND ACCESS TO THE BEACH.
9. Juli 2014
Rated 5,0 out of 5,0 by Hockeynut73 Great experience!
The whole staff is beyond friendly, Christian, Emma, Frances and Kimberly are some that stand out. The view is great and grounds are well manicured. Only draw back is that the bar closes say too early and parking is a little pricey.
7. Juli 2014
Rated 4,0 out of 5,0 by gumamela7 Place is clean but lacking of amenities inside the room
The room was maintained to be clean, but the noise coming from the room above us has interrupted our sleep. There's no microwave or a small referigerator inside the room, that makes our stay more nicer and comfortable.
1. Juli 2014
Rated 5,0 out of 5,0 by NRC1 Comfortable room and nice service.
The hotel is in a convenient location. The staff was friendly and helpful. The rooms are comfortable and nice. The hotel hasn´t parking area but there is a parking garage in front of the hotel. Breakfast was very good. We would definitely stay here again!
1. Juli 2014
Rated 5,0 out of 5,0 by Xime Excelente estadia
Fue una stadía muy buena, la atención estupenda, los desayunos muy buenos.
Lo único que debieran arreglar es la carta del restaurant , ya que esta solamente en ingles, deberian traducirla en español. Porque pedi algo pensando que era otra cosa.
30. Juni 2014
Rated 5,0 out of 5,0 stay was great
Dennis at check in was so very helpful and went out of his way to make sure check in went smoothly, took extra time to ensure our knowledge of parking and valet was understood and made sure we knew when our room was ready.
There were problems with the bar and tiki hut opening when they were suppose to.
30. Juni 2014
Rated 4,0 out of 5,0 by Benii Leisure Stay
Nice hotel for relax but i hade a big problem no breakfast, no coffee, that should be in any hotel for the price they charge
26. Juni 2014
Rated 5,0 out of 5,0 by Larry Legend Wonderful Staff.......Really Wonderful
I am a 48 year old Architect and stayed in Miami Beach for 21 days for work purposes and some play time. The atmosphere is very beach oriented and family friendly. I also found it very accommodating for business purposes. The biggest impression left on me was the staff from the front counter to the restaurant and bar as well as the room staff. I must mention that I travel 65% of the time and stay all over the world but have rarely ran across such a friendly staff. I must give my special thanks to Frances at the Lobby Bar (she is the nicest, most congenial and talented bar tender and food service host that I have ever met in my 48 years and 20 traveling years). Also, very big props go out to Lenny, Dan and Pedro (bar and restaurant staff). Wonderful people that I can't wait to see again in Miami Beach. Keep in mind that their professionalism and service was simultaneous to the Miami Heat NBA Finals and the World Cup. Lots of people but always big smiles from the staff.
24. Juni 2014
Rated 4,0 out of 5,0 by Judith RJ Servicio excelente
Hotel muy confortable, el personal de recepción muy atentos, personal de valet parking igual.
La limpieza excelente, el personal en general muy atentos a todo.
20. Juni 2014
Rated 3,0 out of 5,0 by No stay Would not stay at the hotel again
I stayed at this hotel on June 8-11. I would not recommend this hotel to anyone that does not have their own transportation. The hotel does have a restaurant, but there is a 9% tax as well as a 18% gratuity fee. The food is way over priced, and it really wasn't the best. I ordered an alcoholic drink, and to my surprise their was very little if any alcohol in my drink, I can say this because wine coolers give me a buzz. I was able to figure out how to get to the other side of Miami. Once I did this I started enjoying my trip. I would recommend hands down to stay close to Lincoln Dr, or either Ocean Dr. There are plenty of restaurants, and the plenty of stores to shop. All within walking distance. So do yourself a favor, and don't stay at this hotel, they will try and sell you the idea that there is a restaurant but it will break your wallet, and leave you unsatisfied.
15. Juni 2014
Rated 3,0 out of 5,0 by rickster 1 comfortable bed and good service
maintenance man,Juan,very efficient and friendly
replacing showe head. maid very hard working and
friendly. valet parking staff friendly.
14. Juni 2014
Rated 3,0 out of 5,0 by PatrickinPA Orindary at best
nice location, clean rooms, friendly front desk. resturant and bar below par.
Meeting room was too cold and too noisy to be effective.
13. Juni 2014
Rated 4,0 out of 5,0 by Miami4pleasure Good service and good value
Stayed here for 3 nights. Given its location and amenities (pool, oceanfront, a few steps from the Fontainebleau), this hotel is a decent choice at a good value. Rooms were clean, service was prompt, and pool and hot tub were great. The hotel is not the newest or fanciest Holiday Inn I've ever been to, but its location is key. Would recommend this hotel for families and for those not willing to spend lots of money. It's a quiet place to sleep and you can easily be satisfied and entertained on the hotel grounds if need be, and on the nearby oceanfront. About a $10 cab ride to South Beach attractions (Ocean Dr., etc.). Would recommend, as long as you are not looking for something new and fancy.
10. Juni 2014
Rated 4,0 out of 5,0 by MJHbaldy Perfect lay over.
We stayed here overnight before flying back to UK. Arrived very early from Ecuador (7am) but check in was friendly and smooth with the bonus of our room being ready straight away. Relaxing pool area with access to long boardwalk all the way to South Beach. Breakfast very good with attentive staff and lots of choice. Would have liked a bigger variety of breads, bagels and English muffins to use with the cheese and jams. Would definitely stay there again.
7. Juni 2014
Rated 4,0 out of 5,0 by catrine Good hotel for leisure
Nice hotel with close-in access to the beach, friendly and helpful staff. Hotel is worth of money paid
5. Juni 2014
Rated 5,0 out of 5,0 by WELLS1920 GREAT STAY!!!
I BOOKED THIS RESERVATION FOR SOME FRIENDS AND THEY SPOKE HIGHLY OF THIS PROPERTY!! MR. GUILLERMO WAS EXTREMELY HELPFUL AND EFFECTIVE WITH HIS SERVICE!! THANKS YOU GUYS FOR TAKING CARE OF MY FRIENDS AND I WILL SEE YOU GUYS IN AUGUST!!!
31. Mai 2014
Rated 5,0 out of 5,0 by Steve675 Great Stay
Staff was very helpful. Answer all my Questions. Had the room with the view of Ocean.
31. Mai 2014
Rated 2,0 out of 5,0 by Independentredd Staff
The staff was terrible & all they cared about was their money...I was told one thing due to the lack of knowledge of their employee. So of course I'm the one that had to deal with the consequence & nevertheless it was a holiday weekend. Worst stay ever & to resolve the matter I received an email stating thank you, they will be sure it doesn't happen to future guests.
29. Mai 2014
Rated 5,0 out of 5,0 by Just Roc Star Status
This is the ONLY hotel to consider if you plan to visit South Beach Miami.
28. Mai 2014
Rated 4,0 out of 5,0 by Hunternana Comfortable and good food
the staff is very helpful and went out of their way to be helpful and assist us, we were a large party and ve were well taken off
26. Mai 2014
Rated 3,0 out of 5,0 by GDTMAG Some wear and tear
The hotel is showing wear and tear. The lobby is fine and the outdoor area is too. The staff is terrific. The hallways though are a bit beat up - rug is stained. The property just didn't have the fresh, new look of other Holiday Inns we have stayed at.
We did not eat there so cannot comment on the food.
23. Mai 2014
Rated 5,0 out of 5,0 by Kimmy33 Great Service at Front Desk
A special Thank You to Dennis at the Front Desk. I am a platinum club member and requested a higher floor with a view. Dennis said he would try his best to see what he could offer. As we arrived early, the rooms were not ready. When we returned, he had upgraded us to the Penthouse Rooms with an oceanview room. Dennis was very pleasant and always smiling and a good first impression for vacationers to Miami. Job well done!
23. Mai 2014
Rated 5,0 out of 5,0 by Momsretreat2755 Awesome Pool and View
Beautiful Location very convenient to everything.
Find the Latin Cafe down the street you will love it.
We walked there every morning. There is also a wonderful Bakery right next door to it practically and a Walgreens on the way.
16. Mai 2014
Rated 1,0 out of 5,0 by Engrob Beware of rooms next to the service elevator
I stayed in room 1030 and it was right next to the service elevator. Every 5 to 10 minutes it sounds like someone is trying to break through your wall with a sledgehammer.
Only recommended if you need about 2 hours of interrupted sleep. Can't believe they would rent rooms like this at the price they list. This was supposedly an upgraded room also!
16. Mai 2014
Rated 2,0 out of 5,0 by Bcov Needs upgrade!
Although the location is great this hotel is obviously catering to families and that european family getaway where being on the beach only matters. As far as business forget it none of the amenities other new IHG properties have to offer. After being upgraded to a so-so room and trying to get settled. I heard water running and went into the bathroom where water was pouring out of the ceiling into my tub. After calling the front desk and asked to be moved they insisted they send up a maintenance man first. After the 20 minutes to wait for him only to tell them that this is a major repair and I must evacuate the room. So another hour goes by before they get me another room they called even better but the bed was much softer than the room i vacated so I don't think I got much of an upgrade for the inconvenience. In the meantime I had an associate waiting for me in the lobby for a dinner reservation that I missed. This whole experience was a throw back into the 90's and didn't fell like I was in a club type hotel chain we've become accustomed too.
13. Mai 2014
Rated 1,0 out of 5,0 by Rockie Mountain traveler Poor check - In
Check inn was a mess. Had to wait almost 2 hrs after scheduled time.. Staff was very unconcerned, we had a 5 year old with us who was very tired and that made sitting in the lobby worse. Room was old and very small!!!!
13. Mai 2014
Rated 4,0 out of 5,0 by WorldEye1 relaxing
Nice hotel, pretty beach, clean room, free internet, decent bar, OK swimming pool. Not bad for the value.
12. Mai 2014