Rated 4.1 out of 5 by 353
Rated 3.0 out of 5.0 by The Milkman Impressive Service
This was my second stay in one week at the Miami Airport Holiday Inn Express (flying into and out of Miami), and I must say that it left a better impression the second time around. I still had issues with low water pressure in the show, very weak AC, painfully slow internet, and the crowded, unorganized breakfast area, but the service was high quality.
I called ahead to see if I could check in a little early and was accommodated immediately, even with a slight room upgrade. The bed was very comfortable, and the room was spacious and clean. As before, parking was ample. I just called again to follow up on the reward points from my stay and once again received excellent service over the phone.
For a convenient stay near the airport, I would recommend this property.
July 24, 2015
Rated 5.0 out of 5.0 by Mango Chow Best
Zero complaints.. Great location for "me".
Will stay there always.
July 21, 2015
Rated 2.0 out of 5.0 by The Milkman Affordable But Not Very Nice
The hotel was very affordable for Miami and convenient to the airport, but it had quite a few issues. The elevators were painfully slow and there were no stairwells accessing the lobby. The hallway and room were clean, but the AC unit in the room was partially broken and not functioning properly. There were light bulbs missing from lamps in the room, electrical outlets were difficult to access, and there was a screw missing from the towel bar in the bathroom. There were several other problems in the bathroom, including an insecure/tilted toilet that did not flush well, very weak water pressure in the shower, and a complete lack of cold water.
The breakfast area was not laid out well and made getting through the line very difficult. On the plus side, there seemed to be ample parking.
July 20, 2015