Rated 4,5 out of 5 by 264
Rated 1,0 out of 5,0 by jcb13@ Poor Customer Service on this occasion
We have stayed at HIE many times, so were very disappointed on this occasion by the poor customer service we received after reporting a problem with the air conditioning.
It got late, so we did not want to keep harrassing the staff and potentially disturb other guests. After the poor night's sleep we got, we wished we had been selfish.
It did ruin our stay there.
29. Juli 2014
Rated 5,0 out of 5,0 by Beaver77 Excellent Hotel
Air conditioning in every room, need I say more!! In hot nights I find it difficult to sleep in alternate hotels, a fan just don't cut it. The price is a little more but worth it if its the difference between a cooling comfy nights sleep and a poor night. Great inclusive breakfast selection and a Harvester across the car park. Great service all round, polite staff, recommend if staying in the MK area.
26. Juli 2014
Rated 4,0 out of 5,0 by DianaS63 Spacious room
Good sized room and well laid out. King size bed for the same size as a double which was huge! All mod cons, incl good air con, very clean room and friendly staff. Breakfast was very good with lots of variety, although no veggie sausage. Plenty of staff to clean tables and top up food if it was getting low. Tables quite well laid out so you didn't feel that anyone was breathing down your neck. Would definitely stay again.
26. Juli 2014