Rated 3,8 out of 5 by 56
Rated 5,0 out of 5,0 by Chad12 Excellent service
Help full staff good complementary hot break fast lots of choices. Most of them good review also some bad reviews that’s their own problems. Nice and clean hotel we stay again.
10. Juli 2014
Rated 5,0 out of 5,0 by Chad12 Great service
Good location good customer service help full staff we will stay again.
8. Juli 2014
Rated 2,0 out of 5,0 by rowan64 Expected better customer service
I arrived at the check-in time and went up to the 5th floor with our cart full of luggage only to find our room not ready. Went all the way back down with the luggage cart and all the staff said was "sorry". This happened to me 2 weeks prior at another HI Express and they showed excellent customer service by reducing my room rate and giving me free parking. I would have expected something from the Milton HI and was surprised when nothing was offered. It is not up to the customer to ask, I is up to the hotel to offer. Customer service is very important to me and because of this I will not recommend this hotel. The hot tub was also not working.
I am an IHG Rewards member
4. Juli 2014