Rated 4,1 out of 5 by 43
Rated 5,0 out of 5,0 by SPlisken Very nice.
Usually do not write reviews, but was compelled to commend your staff. We checked in at 1 am and the person at the front desk was professional, friendly, and accommodating. Gave us a late check out due to our late arrival. The continental breakfast was just what we needed in the morning and again, the person staffing that busy breakfast was helpful and friendly. Even our quick checkout was met with cheer and helpfulness. This hotel is a great value for what they provide. The walls are a bit thin, but the staff, cleanliness, and price more than make up for any perceived shortcomings. Thanks.
7. Dezember 2013
Rated 1,0 out of 5,0 by ipawca Why I will never stay at the Holiay Inn Express in Minden, NV
I made my reservations on line as I always do with hotels. I was going to stay for 3 nights. When I got their told them I would only be staying 2 nights. They told me they could not change the reservation that I had signed up on line and I was given a discount and so I had to pay for all three nights. They nor would corporate change my reservation to just two nights. They were rude and unbending. I was told that on line it stated that this was non refundable. That was not evident and was not on my conformation receipt. Very POOR policy and very poor for a service organization.
2. Dezember 2013
Rated 5,0 out of 5,0 by FamilyFunLady Great place to stay!
We travel with our Black Lab & usually "pet" rooms aren't that clean. I usually keep a bottle of Lysol in my luggage. However, the staff has done a most excellent job of keeping these rooms great! Even the furniture was moved to clean under. The whole place was excellent & the staff was very knowledgeable about the area. Great variety for the Continental Breakfast too. Definitely recommend this hotel!
27. November 2013