Rated 4,2 out of 5 by 34
Rated 5,0 out of 5,0 by TuFW Great service
My wife and I enjoyed the stay in Naples and the Holiday Inn Express end of Feb 2014 so much. We have never ever felt so comfortable in any Holiday Inn Express before. Friendly and helpful Team and great Service throughout the entire stay. Can't wait till next year!
3. März 2014
Rated 2,0 out of 5,0 by BDaniel Not so great.
The location of the hotel was not so great. The room was not ready by our initial three o'clock check in, they were suppose to call us when our room was ready and we never received a call, but showed back up at five to finally find out that our room was done. Only after multiple calls to housekeeping -- which may have been since all of the housekeepers where leaving for the day as we returned. The initial room that we were given smelled like someone had smoked in the room and we told the desk. They were quick to relocate us to another room of comparable quality minus the smell. One of the biggest complaints that I had was in regards to the sliding glass doors, which actually are windows since there is no walk out balcony only a railing. The door latch was broken so maintenance must have decided to screw it shut. I am not a fan of no way out of a room other than the main entrance so I went down to my truck and got my tool kit out and took the brackets out. This in my opinion was unacceptable.
2. März 2014
Rated 5,0 out of 5,0 by Family of 3 The most comfortable bed.
Have stayed at many 4 and 5 star hotels and the bed was the best I have ever slept on...pillows as well! Staff was wonderful. Lovely pool area. Breakfast was enough to get your day started but don't expect a buffet, after all it's free. The shopping and dining on 5th ave is a short drive away( minutes). Overall it's very affordable, clean and staff are helpful and friendly.
1. März 2014