Rated 4,3 out of 5 by 503
Rated 5,0 out of 5,0 Great service at check-in
I wish to express my appreciation to Indira and Sheila for the excellent service they extended to me upon check-in. Although I arrived before the usual 3:00PM check-in time, they made every effort to expedite the availability of my room. On checking out the next day, they remembered me from the day before and again apologized for the delay at check-in. All in all, my stay here was great.
6. Juli 2014
Rated 4,0 out of 5,0 by wowi Convenience!
The best thing about the Holiday Inn Express at Madison Square Garden is its convenience to popular NYC sites, train station and subway. The full free breakfast was satisfying and helped with the trip budget. It was great to be able to sit out in the front patio of the hotel and relax after an exciting day in the city.
4. Juli 2014
Rated 4,0 out of 5,0 by Jeschel Comfortable beds and good breakfast
The place was very good over all.
There was some issues with the toilet, tub not draining well, stopper in sink that were l remedied by hotel staff.
The only thing that needs improvement, but not sure how
Is the inadequate dining space during peak hours in the morning.
They could use the outside patio which is used by mostly smokers
and make it a non smoking area as well.
Another room for improvement would be better customer
Service with the male staff and knowledge of the activities in the area. There was only one female staff behind the des
That knew what was going on.
Make sure to remove the do not disturb sign when you leave
As they will not Clean your room!!!
4. Juli 2014