Rated 4,2 out of 5 by 187
Rated 3,0 out of 5,0 by Carlose Comfortable
Rooms are clean and service is good. I would recommend the hotel
19. Mai 2013
Rated 4,0 out of 5,0 Excellent value for money
A great hotel, excellent location, beds and pillows very comfortable, will stay there again when visiting New York.
16. Mai 2013
Rated 4,0 out of 5,0 by jansen Good overall experience
Location is perfect. Very friendly and helpful staff. Clean rooms and good beds. Room is fairly small for a familiy of 4. The breakfast area certainly is too small for the number of guests.
16. Mai 2013
Rated 3,0 out of 5,0 by snair service needs improvement
Room and service were average. Access Card didn't work and had to go down to reception twice where i was told card is activated. Had to wait 20 minutes for maintenance to come and fix the door. Room was okay but the bathroom lock was broken. Breakfast service was okay. We had booked for airport cab via the hotel but when we checked out the reception was not aware/ didn't know if cab was on its way.Finally instead of a yellow cab a limo pulled up and we had not choice but to go in it. It turned out driver did not accept credit card and we had to rush to ATM to pay cash. Overall it was not great experience.
14. Mai 2013
Rated 5,0 out of 5,0 by Puggie People for people
the best point of this hotel is the staff. You feel with them almost like your family. In a good sense.
I should like a little more space in the room choosen...but it is New York.
I should come back.
Good relation between service with price
13. Mai 2013
Rated 5,0 out of 5,0 by christielee great servive
very helpfull and kind at front desk!!!
great location will be visiting again very soon!
12. Mai 2013
Rated 5,0 out of 5,0 by MKMT Nice place to stay. Great beds and close to Times Square.
This was our first time in NYC and this hotel was great for its centralized location. It is located within walking distance to the heart of Times square and subway connections. The breakfest was good but little area to enjoy it. Go early for a seat. The cost is in line with the rest of the Times Square hotels. We enjoyed our stay and would go back.
9. Mai 2013
Rated 3,0 out of 5,0 by businesstraveler22 Overall good except for black gunk pouring out of shower!
I really enjoyed my experience until I tried to take a shower before my business meeting the morning of departure. Black gunk poured out of the shower for about 20 minutes. I was worried I would have to skip it altogether. Finally the shower worked, but took one with black gunk in the bottom of the shower. Then the sink spewed out black water. Ugh! The front desk was aware of the situation but offered nothing in the way of compensation.
4. Mai 2013