Rated 4,1 out of 5 by 322
Rated 5,0 out of 5,0 by CruiseBound14 Great Location for Visiting Manhattan
Spent 3 nights at the HIE Fifth Av. location for a mini vacation. The staff was great with any requests I had. I asked if I could leave my bags after checkout until my train left at 3:30pm with no problem.
The breakfast is the usual HIE fare with eggs, sausages, bacon, dry cereals, fruit and the cinnamon buns. There appeared to be a problem with the power to the breakfast area one morning, but there were actively working on it when I was there. Had a late day coffee, each day I was there, with lots of creamers/cups/lids to use. Not always the case in other HIE I've been at.
The rooms are pretty small, but comfortable. I don't watch TV so it might be awkward to do so for more than a couple of people, as you would have to be in bed to do so. The work desk was a little high for comfort, but good. There were electrical plugs on 2 of the lamps, but none available near the nightstands. Would be nice to be able to plug in my phone on the bedside table instead of the work desk.
Subway entrance about 1 block away, and the staff provided me with a handy subway map, and explained how the system worked. It's actually a pretty slick method of letters and numbers, that impressed me. Being a newbie to the the system I was darting around the city with ease.
25. August 2014
Rated 5,0 out of 5,0 by Fidels98 Great stay, great location.
We were not disappointed. Room was great. Very clean and comfortable. Only found that the breakfast area was a little tight in the the morning.
Overall great job. Will return.
24. August 2014
Rated 5,0 out of 5,0 by Jelliebean45 Location, location, location
We chose this hotel because it was affordable and was within walking distance of the major attractions we were interested in. The room, although tiny, met our needs and we were indeed able to walk to almost everything or take the easy to reach subway for those attractions that were a little farter away. When we checked out, the hotel held our bags so we could explore more of the city before leaving for the airport for our evening flight. The staff at the desk was unfailingly helpful and friendly. The breakfast staff all seemed angry and were pretty rude. Perhaps they don't like their job and should find another. The breakfast was better than most free breakfasts although if you wait until 8:30 or later it will be pretty crowded. Also, after 8:30, the elevators become an issue. There were lots of guests coming downstairs to eat or start their day and the cleaning staff was trying to get to the floors to start cleaning. The housekeepers would hold the doors of the elevators open so they could get all their "stuff" out onto the floor and this left guests waiting a long time. Better to take the stairs down if you can. The room was very quiet at night and we slept well. Would definitely recommend.
22. August 2014