Rated 4.1 out of 5 by 565
Rated 3.0 out of 5.0 by TonyRomo Okay, But A Few Things To Know Up Front
I used to travel frequently for my job and stayed in a lot of Holiday Inn Express hotels. It has and will continue to be my hotel of choice due to cost, convenience, and amenities. This hotel met the Holiday Inn standard of excellence that I have come to expect and the location was fantastic, but it didn't have all the standard Holiday Inn Express amenities I was expecting. As I have come to see over the years, Holiday Inn Express hotels have features geared towards a business traveler that really come in handy. This was the first HIE I stayed at that didn't have all those.
1.) There was no microwave or mini-fridge in the room. There were a limited number available for rent for $25. Every other HIE I ever stayed at included a microwave and mini-fridge.
2.) The breakfast area was very cramped and not set up well at all. The main lobby, tables, and food area were all right there, and it was shear chaos every morning. Most HIE's I've stayed at have a separate room that is more relaxing and inviting.
3.) Multiple times, when trying to log onto the WiFi network, we would get an error message that there were too many devices logged onto the network and so we could not log onto it. I've never had a problem with the complimentary WiFi at Holiday Inn hotels before.
4.) The rooms were not the standard suite style rooms that include a couch and plenty of space. It was a very cramped room.
Just keep these things in mind up front. If you want a hotel close to the heart of NYC that is clean and safe, this is a good place. But, if you choose this hotel because of the many features and amenities that Holiday Inn Express hotels offer that other hotels don't, you may be disappointed.
July 31, 2015
Rated 5.0 out of 5.0 by Sojourner T Great location and professional staff
Great location and helpful, courteous staff. We enjoyed our stay here and will certainly stay again in the future.
July 31, 2015
Rated 5.0 out of 5.0 by growingold Great attentive staff. Clean and comfortable rooms
The staff was friendly and attentive from check in to house keeping, breakfast lady was always cheerful and busy keeping food stocked. The entire staff was always ready with a good morning or evening and asking if I needed anything.
Rooms were well maintained and comfortable. A bit small, little room to navigate but manageable.
July 29, 2015