Rated 4.4 out of 5 by 1088
Rated 3.0 out of 5.0 by Stellar61 eins der schlechteren Holiday Inn Express Hotels
Das Hotel wirkte sehr abgenutzt und war auch sehr laut. Personal und Service waren gut.
Würde nur zu einem günstigen Kurs wieder dieses
February 10, 2016
Rated 2.0 out of 5.0 by ludoc Not up to par
Was looking forward to this stay, thought I read it was newly renovated. The only positive is the 3-4 minute walk to Penn station, which is why I chose the hotel.
Zero recognition for being Spire Elite at check in. Normally get a verbal acknowledgement and an offer of a few points or an amenity (which is usually a granola bar and a water, and I take the points). No recognition - not even a word. Got a room on the 5th floor out of 15. The room is the smallest I've ever seen. My mother, who has no status, got a bigger room on the7th floor.
The room is so small that when opening the door, it struck the little stool they give you to place your luggage -- the door could not be opened completely to 90 degrees. The room had the common in-window heaters that leak outside air into the room when not operating, so there was a constant February breeze into the room. The breakfast area is catastrophically overcrowded.
February 8, 2016
Rated 4.0 out of 5.0 by Slow runner13 Good location, good room, poor treadmills
I have stayed at this holiday inn express several times over the past 3 years. The rooms are clean, beds are comfortable, breakfast is included, 24 hr coffee and tea are a great plus.
This is the first visit where I have been able to fit in a run using the treadmills in the fitness center. Both treadmills need to be replaced, they look like they are very old, they are very loud, the right one powered off during my run. This was frustrating and a big disappointment. The were no cups for water, and the wipes to clean the equipment were empty.
Overall the hotel is great for the price, the fitness center is not.
February 6, 2016