Rated 4.4 out of 5 by 1086
Rated 4.0 out of 5.0 by Slow runner13 Good location, good room, poor treadmills
I have stayed at this holiday inn express several times over the past 3 years. The rooms are clean, beds are comfortable, breakfast is included, 24 hr coffee and tea are a great plus.
This is the first visit where I have been able to fit in a run using the treadmills in the fitness center. Both treadmills need to be replaced, they look like they are very old, they are very loud, the right one powered off during my run. This was frustrating and a big disappointment. The were no cups for water, and the wipes to clean the equipment were empty.
Overall the hotel is great for the price, the fitness center is not.
February 6, 2016
Rated 5.0 out of 5.0 by KobeKobe24 Great Service and Prime Location
This is a great hotel because of its excellent location and service. The exceptional service team always make sure that you have what you need in a timely manner. Check in was a zip and the attendant was kind, courteous and went out of her way to make sure my stay was the best it could be. The location is great for any event at Madison Square Garden.
February 4, 2016
Rated 5.0 out of 5.0 by Mick777 Comfy room and great breakfast
Convenient location near MSG. Very comfortable bed with firm and soft pillows. Hot water with great shower head. Excellent breakfast choices; open until 10am. Recommend not breaking down breakfast bar until 10:15am to allow late guests a few extra minutes to eat. Unable to get hard copy receipt at check-out; able to download receipt from Priority Club account.
February 3, 2016