Rated 4,5 out of 5 by 376
Rated 5,0 out of 5,0 by ron120 Outstanding value
Overall, the room was very clean and well kept with all the basic amenities needed for a basic overnight stay. There were plenty of plugs available in convenient locations for charging multiple phones, laptops and iPads. More so than I have seen in other hotels. The only thing I would have liked to have was a chair other than at the desk for reading etc. However, given the size of the room that may be a challenge. In general, the value was very good.
16. April 2015
Rated 5,0 out of 5,0 by Lynn62 Great Experience
The hotel was spotless and the staff exceeded expectations.
I stay at many HIEX hotels and this property ranks as one of the very best.
16. April 2015
Rated 4,0 out of 5,0 by mk64 pleasnt comfortable straight forward. a good working hotel
A good working hotel , would have loved to have heard choir staying at hotel who sang at the statue of liberty
16. April 2015
Rated 5,0 out of 5,0 by ANJJ Great location
We enjoyed our stay , the front desk staff were very friendly and professional. They do acknowledge and accommodate their IHG members. The beds were comfortable , which made for a good night sleep after lots of walking around NYC. Our only complaint would be is the lack of signage on the front of the hotel. We drove past the hotel twice and found it hard to see the sign, usually the Holiday Inns fly a flag with their logo but we eventually did find it.
15. April 2015
Rated 4,0 out of 5,0 by Missyhope99 Very comfortable bed
The comfortable bed and soft pillows were heaven sent after long days of walking around New York City! And it was quiet and dark while sleeping.
13. April 2015
Rated 5,0 out of 5,0 by richco69 A little cramped, but friendly staff
Compared to other Holiday Inn Express locations, the rooms at this location were more compact, but the staff was very helpful and friendly. The room was clean and comfortable, as well. What I didn't like was the fact that the workout room and the only vending machines in the building were in the basement! I didn't feel safe traveling down 14 floors at night to use them. Also, the noise of the car horns was a bit annoying. Since I was there on business, I was concerned about not being able to sleep, but it did seem to subside later in the evening.
9. April 2015
Rated 4,0 out of 5,0 by ifanzito Nice localization
The hotel is located in the best part of Manhattan. There's a lot of things to do and also subway lines around. The only thing that could be better is the housekeeping. There were days that I had to ask for housekeeping on the front desk. Apart from that, the experience was great. The room was great and the bed was cozy. The attendant Edes was so kind and helpful when I needed a late check out (as long as I am a IHG RC member, I can ask for this according to their availability). I would stay in this hotel again for sure.
8. April 2015
Rated 5,0 out of 5,0 by Flying Home Great Stay
It was a pleasure staying at this hotel. The front desk staff were so inviting and friendly! The atmosphere is modern and everything seemed very clean. I LOVED the view of the Empire State Building out my window. I would DEFINITELY stay here again.
The only difficulty I had was with the traffic outside the building. However This is what you have to expect when driving in Manhattan. The parking garage was a couple buildings down, but it only has 1 way in which shares the same lanes as the ONLY way out. During the heavy traffic, and the line of cars trying to make their way out of the garage it took a long time to park. This is a new garage for the hotel (and is shared with other hotels) staff in the garage didn't immediately recognize HIE guests as customers.
6. April 2015