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Rated 4,2 out of 5 by 750 reviewers.
Rated 1,0 out of 5,0 by Very cramped hotel site This hotel was so small and cramped we couldn't wait to leave each morning. Halls lobby breakfast area and rooms were all so very small and uncomfortable. Elevators were slow and staff had to use them for their work. Guests had to use the stairs during staff need and with rooms on the 26th floor that was just RIDICILOUS. The room rate certainly did not reflect subpar condition of this location. We've stayed many properties but we're VERY disappointed with this property. We will never stay there again 19. April 2015
Rated 5,0 out of 5,0 by good service The location is very good just near time square walking sidtance. The toom is clean, service is good. Many choices for breakfast. I like the Irish bar just few minutes walking distance. Room is also quiet. It's the best choice to stay in this hotel. 18. April 2015
Rated 5,0 out of 5,0 by Great service and comfortable bed Great service. Rooms, though small, were clean and comfortable. I'd stay there again. Was offered late check out for being a priority member ... awesome! 17. April 2015
Rated 5,0 out of 5,0 by Tiny but Comfortable hotel I liked that is near of important places of the city (broadway, times square, Rockefeller center, convention center, etc). Staff was ver friendly, Hotel was clean, and room was tiny but clean and comfortable. 16. April 2015
Rated 5,0 out of 5,0 by night out Had a great stay front desk staff was excellent!! The valet was quick and efficient and worth the price. 15. April 2015
Rated 4,0 out of 5,0 by Overall good choice Great location, close to everything I needed, and close to times square. The room is a little small and furniture is a bit old now. But the price is already great considering location and all the services. 15. April 2015
Rated 5,0 out of 5,0 by Easy access to so many places We had an amazing time at this hotel! We were able to walk to Broadway to see a show, to the restaurants and shops in Times Square, and even to Central Park. If walking is not your thing, there are several subway stations and the Port Authority Bus Terminal just a couple of blocks away. We always enjoy the breakfast at Holiday Inn Express, and this time was no exception. Now we're home, I really miss those cinnamon rolls! The staff at this hotel were exceptionally friendly and helpful, which decreased the stress of how to deal with luggage when we got there before check-in time (they let us check in early) and how to deal with it at the end of our trip (they held it for us while we had one more day of fun before flying home, and arranged for our cab to get us to the airport). The service was above and beyond! 12. April 2015
Rated 4,0 out of 5,0 by Great rates/ great location/ kind staff The staff members were very kind and respectful. The hotel had a diverse group of residents from a variety of different backgrounds and each person was treated as a welcomed guest. The hotel is also LGBT friendly. The rates were affordable and the room was clean. The BIG drawback is that my room did NOT have a fridge or microwave in the room. This really made me upset because I wasted a lot of food every time I went out to eat and couldn't bring my leftovers back to the hotel due to the lack of fridge and microwave accommodations. At least 2 occasions I ordered food and could only eat half of the food but had to throw the leftovers away because my hotel room had no fridge or microwave. The free wi-fi was a good benefit. The elevator seemed to stay pretty busy in the afternoon so I ended up taking the stairs one time because of the long wait for the elevator during the busy use time. No biggie. 12. April 2015
  • 2015-04-20T11:04:59.427-05:00
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