Rated 4,2 out of 5 by 676
Rated 3,0 out of 5,0 by rodri27 Good Location & Comfortable Bed
The pros: Location - near important landmarks. Good local eateries around the corner. The bed was very comfortable and heating system worked well. The cons: sink drainage was broken (water clogged all times). The rooms were small and crowded, not the best layout and the breakfast variety is ok, but the same is served every morning. Finally, the staff met their job requirements but would not go the extra mile to provide outstanding service. During check in, employees tended to discuss their personal issues in front of guests and make facial remarks that appeared inappropriate. I would suggest that employees, especially front desk, engage visitors in friendly conversation, such as: "What brings you to NYC? Is this your first time? Would you like dining recommendations/ etc. One night I called the front asking to purchase water, I was referred to go to hotel next door.
22. Januar 2015
Rated 3,0 out of 5,0 by firenaut ELEVATOR DIDN'T WORK FOR 3 DAYS
ONLY ONE ELEVATOR IS TOTALLY UNACCEPTABLE BUT THE STAFF WAS NICE, FOOD WAS GOOD.
17. Januar 2015
Rated 2,0 out of 5,0 by firenaut NON-WORKING ELEVATORS
There are only 2 elevators and one didn't work for 3 days which is entirely unacceptable.
15. Januar 2015
Rated 5,0 out of 5,0 by Irishpenny CLEAN Comfortable room for a great price-great location
We were pleasantly surprised! The room was small - but to be expected as we read that on other reviews. But it is more important that the room is CLEAN! You are not in NYC to spend time in your room. The breakfast was a plus but the room that it is held in really too small....but the staff could not have been more friendly or helpful. We have recommended the location to others and plan to use it again!!
14. Januar 2015
Rated 5,0 out of 5,0 by Paulski166 Good value
Guest rooms are 200 sq ft and plenty large for NYC, bath had good lights and exhaust fan, room temp thermostatically controlled, bed was great, staff is fantastic and and courteous. Would have been nice to have a small fridge in the room. Lobby is clean but the couch and easy chair are in desperate need of replacement. Highly recommended. Good wi-fi and free T-base 10 wired internet.
11. Januar 2015
Rated 5,0 out of 5,0 by Johnnie33 Tenn Traveler
The girl checking me in was a very nice. I wish I remembered her name. She upgraded my room and answered my question on local food places, etc. I usually have a great stay with this location. The towels and bathroom items could be better. Also, I think a small offering of snacks and personal items to buy would help.
I am hoping you upgrade the mattress soon as that was ok, but not as good as some of the other H.E. I have stayed in
9. Januar 2015
Rated 5,0 out of 5,0 by Mystere97 Time Square
Was great visit for my family and myself. The hotel was well located but finding parking was not very easy but then again it is New York City.
8. Januar 2015