Rated 4.3 out of 5 by 1021
Rated 4.0 out of 5.0 by Nadina22 Comfortable bed in a small room
Staff were excellent to deal with. Very helpful and friendly.
Room was small and cramped for seating.
Bathroom lacked towel racks
Included hot/cold breakfast was quite good with wide variety of choices
January 30, 2016
Rated 5.0 out of 5.0 by marcela96 Right at the center of it all
A few blocks from Port authority bus station and broadway so very convenient. Very attentive staff, asked them for refridgerator and was put in room.
January 29, 2016
Rated 4.0 out of 5.0 by dvf76 Cheap, Clean, Comfortable
Hotel was clean, linens were changed upon request.
Rooms were small, in line with NYC standards, but comfortable enough for 3 people. Breakfast was good, but seating can be a problem. Elevator was slow! Be prepared to take the stairs. Overall, good experience
January 26, 2016
Rated 1.0 out of 5.0 by Stinker Overpriced and poor service
For a hotel with 30+ floors and only 2 lifts is sub standard,especially when frequently 1 lift is being reserved by service staff, often had to wait up to 10 mins for a lift. Finishing breakfast ar 9:30 is poor when on vacation especially when the breakfast room is then only needed for bag storage!. Breakfast is like feeding time at the zoo, too congested, no where to sit and the food is mostly processed junk. Overall this hotel is substandard by IHG standards and vastly overpriced even by NY standards
January 23, 2016
Rated 5.0 out of 5.0 by sueñocumplido una experiencia inolvidable
Fue una gran estadía, con la cual se cumplió un sueño de haber conocido Manhattan y que mejor un excelente hotel que por su ubicación y facilito conocer varios puntos de interés esta ciudad.
January 19, 2016
Rated 5.0 out of 5.0 by dooly20 Great location for NY
It was great location with a greater staff. Price was right too.
January 19, 2016
Rated 2.0 out of 5.0 by rc85 Not good
Stayed here for one night, would probably not stay here again as I did not enjoy my stay. First, the room they gave us was not even cleaned, the sheets was unmade, the bathroom dirty and a thank you note from the previous guest was still there. I told the front desk, she apologized and "upgraded" us to a higher floor with a better view, but it was a double bed instead of king which was fine for me. The 2nd room was clean, however, the 2nd bed by the window had a bunch of black stuff on the blanket which I figured probably came form the a/c / heater that was next to it. I didn't even bother to ask for another room as I had brought food with me and I didn't want it to get cold and I was only staying for the night. The other bed was ok so I slept on there. Then the tv was choppy, I was watching a show and every so often the volume would disappear and turn back on that I couldn't even enjoy the show I was watching. Upon leaving around 930am, the elevators took forever because they were doing maintenance (probably the worst time to do maintenance as a lot of people were checking out or going down to breakfast). Didn't even stay for the breakfast as I just wanted to get out of there. This was the first hotel I've stayed at I did not enjoy my stay. On a plus side, it was close to alot of attractions, restaurants, transportation and entertainment.
January 19, 2016
Rated 4.0 out of 5.0 by Tonie942 Great service and good food
Front desk staff were very accommodating from the time we checked in. Since the room was not yet ready and we arrived early before check-in time, they took care of our luggage and one of their staff suggested a good Italian restaurant near the hotel. When we requested for a late check-out, they gave us until 3 PM.
January 18, 2016