Rated 4,3 out of 5 by 117
Rated 5,0 out of 5,0 by Mlou77 great location
Although the sat nav took us into the vicinity of the hotel and we could see it, it took 3 times around the one way system before we located the entrance. Once found the location was brilliant. The car park was right next door and although reviews have said you need to get up at 8am to feed the meter this was not the case. It cost just over £2 to park from 6pm until 11am the next morning...simply feed the meter the night before.
We were going to the metro arena .......absolutely fantastic and staff easily explained the directions, which were straight forward and it took 5 minutes in heels to walk....so no costly car parking at the arena or need to negotiate the traffic again.
The room was lovely, very modern, clean and with an array of lighting to choose from. Lovely comfortable bed. The only problem I had is that I suffer from an allergy and because of the heating I suffered a little from this ...otherwise excellent room.
Breakfast is as described, there are hot and cold choices although no bacon....this wasn't a problem for us.
Staff on arrival were extremely helpful. I would definitely stay here again,
3. Dezember 2013
Rated 5,0 out of 5,0 by LizzieH60 A comfortable night's stay
Myself and my daughter recently spent one night at the Holiday Inn Express. We were entirely satisfied with the whole experience. Checking in was quick and straightforward and handled by a very helpful member of staff who gave us comprehensive advice on how to make our way to the shopping centre and also on places to eat both in close proximity to the hotel and slightly further afield. We found all staff to be very pleasant. After a comfortable night's sleep we both enjoyed our breakfast and felt there was a sufficient selection of foodstuffs available. We would definitely stay here again and would also recommend this hotel to friends.
29. November 2013
Rated 5,0 out of 5,0 by Xpuggles Great service and value for money
Nice room comfortable bed with both hard and soft pillows. Breakfast thrown in too. You would be hard pushed to find better value in Newcastle upon Tyne
29. November 2013
Rated 3,0 out of 5,0 by UKfan Nice tidy rooms
Good practical rooms, thought was put into fitting the rooms out with furniture. Nice to have a sofa in the room!
27. November 2013
Rated 4,0 out of 5,0 by Lucaita Thank's to all staff
Very nice hotel, near the train station.
Good price and excellent service from all reception staff.
Very friendly with the kids and area breakfast clean and tidy.
Big selection of english breakfast.
We wanna soon return back.
We reccomander to every body.
25. November 2013
Rated 3,0 out of 5,0 by Jan7154 Car Parking/Taxi Experience
Unfortunately We were disappointed at the lack of parking, the Grainger multi-storey was full when we arrived mid afternoon which caused us to drive up and down the car park for about 30 minutes before a slot became free, then we had to get out baggage back to the Hotel down three sets of steps, not good.
On booking in we ordered a Taxi to pick us up at 4:45hrs because we needed to be at a Memorial Service at 5pm, well the Taxi arrived at the Hotel to pick us up at 5pm needlesss to say we were late, not a good advertisement for the Taxi company but more importantly not good for the Holiday Inn reputation!
25. November 2013
Rated 4,0 out of 5,0 by NewcastleGirls Great location, great room, shame about the hair dryer
We booked this hotel for a university reunion and it was great. Good value for money, excellent location and helpful staff. When we arrived we had booked two rooms and asked for them to be next to each other but when we arrived the member of staff at reception informed us there was a stag do on our floor and offered to move us but to different floors. It was great that they offered and were able to move us as I doubt we would have got much sleep. However having booked in advance it was disappointing that we weren't where we had asked. The rooms we did end up in were good, clean and fresh. The only really negative was the hair dryer that barely worked and took ages to dry our hair. Such a basic facility and yet it was rubbish.
22. November 2013
Rated 5,0 out of 5,0 by harv69 top stay overall
I had a really good stay and will be using this place again in feb wen I go back to Newcastle for another course i have two friends who have planed to go to Newcastle in a couple of weeks iv told them to book hear cant think of anything else to say part from see you in feb
bed are awesome and showers are to die for
19. November 2013