Rated 3,9 out of 5 by 59
Rated 5,0 out of 5,0 by Sally6 Great location, helpful staff
Hotel location is very good. Whilst it is not a luxury hotel, it had everything I needed - spacious room, clean, easy access and parking. The inclusive breakfast choice was much more extensive than I expected, and very good. As a lone traveller from Europe, I felt safe and secure during my stay, and the staff were very polite, helpful and supportive.
I would stay here again.
The only minus point for me was the pool, advertised as heated and for outdoor use all year, was freezing! But the hot tub was good.
12. Dezember 2013
Rated 3,0 out of 5,0 by Andy6531 Good location and accommodations bad smell
The room, service, breakfast all met my expectations. The location is great. However, there was a sewer smell that was outside and came inside the hall and room that was not pleasant.
11. Dezember 2013
Rated 3,0 out of 5,0 by IBMer Knowledgeable Staff
I stay HIE whenever possible while traveling. My work hours keep me out over night, normally not returning to my room until 6 or 7 a.m. When I arrived at the hotel after 19 hours of work my reservation had been cancelled and the desk had trouble finding it and reinstating it. I have never had this trouble before and not had it since. I am at the HIE in Costa Mesa now, a few miles away, and am happy to be there. A contemptuous look from someone who is there to accommodate you is too much when underfed and sleep starved.
10. Dezember 2013
Rated 3,0 out of 5,0 by cdubs67 reservations
R. griffin was not helpful and did not accommodate the wedding block requests. I called 5 times and she never returned my calls. I had to get the groom to call to get put in the wedding block. Many guests that requested the wedding block were not put in it. On another note the sewer smell was almost unbearable at this location. If the problem were fixed I may stay again. Also the police were there several times and a guest was finally arrested and removed from property.
6. Dezember 2013
Rated 5,0 out of 5,0 by Jen71 Excellent place to stay
Great property for price!! Slept like a dream!! Location is decent. Walkable restaurants across the street from water!! Not beach but bay/inlet.
4. Dezember 2013
Rated 4,0 out of 5,0 by Immimi Hotel charged more than quote on website again
Again, we were charged more than the website quote. Like last time this happened, we will probably just have to get over it, however now that I know this is a common practice of the website and hotels I will print out the quote when I make a reservation, since you seem unable to do anything about it.
2. Dezember 2013
Rated 5,0 out of 5,0 by kbtrop Pleasant stay
The staff were very nice people, didn't like the 1st floor but was a nice room very clean. We were pleasantly surprised at the quality of the breakfast, better than most.
2. Dezember 2013
Rated 5,0 out of 5,0 by Kim909 Wonderful stay and great service.
The room and location were wonderful. Customer service was excellent. I look forward to returning.
28. November 2013