Rated 4,4 out of 5 by 76
Rated 5,0 out of 5,0 by garif confortable stay
excellent play to stay
room and pool were in excellent condition
10. September 2014
Rated 5,0 out of 5,0 by Jon! Great place to stay.
Everything about this place is great. I will be returning again to this location.
9. September 2014
Rated 5,0 out of 5,0 by 60sBeachBum Excellent & Attentive Staff
We stayed at this hotel over Labor Day weekend & had a wonderful stay! It truly IS in Niceville!! We couldn't be any more pleased or thankful! I'm sure there are plenty of people who could find something to complain about, but some people just can't be pleased? And that is exactly why I am writing a review of the unsung heroes, the people who can make or break a business, who rarely get praise or a positive comment, just whiney complaints from the self important & self appointed over priviledged minority, who would doubtfully ever be able to handle the jobs of those they so disdain?!
The hotel was very nice & close enough to the beach to be convenient, but far enough to get away from it at night. The adjacent area was chock full of dining & shopping options at non-beach prices & pace! :-) The staff was awesome & handled our every request, like friends from home who stopped by to help out & we were very appreciative of their attention & attention to detail.
Rachel @ the front desk, our first impression of the hotel, was very helpful & accommodating, beginning with our unplanned & mis-calculated, very early check-in, then cheerfully greeting us every day. Upon entering our room, it was immediately noticable that the room had a pleasant aroma, not always the case even at hotels that are twice as expensive, especially those in a humid tropical environment & prone to souvenirs of the sea! The lovely Roxanne from housekeeping, kept us stocked up with our every need without blinking an eye & it was a "Treasure" to make her acquaintance! She was uncharacteristically sweet for someone in such a thankless & difficult job & I hope the management can see her not so hidden potential!! Justin from maintenance (thanks for the duct tape!) was always at the ready to quickly help us with the things we didn't understand, such as the exercise equipment, that was in the very useful self-serve laundry room, which should be a requisite perk at any hotel! Lastly & sadly...as she moved way too fast every morning for my weary eyes to catch her name tag, but the diminutive dynamo, of unknown national origin who hosted the breakfast buffet never missed a beat & kept everything well stocked & spotless, even when the room was an overbooked madhouse! I feel remiss that I didn't remember to leave her a token of appreciation after our last breakfast! :-(
My apologies to the many others whose names evade me or I had limited exposure to, yet were integral in the seamless customer service we were treated to. I thank you, each & every one! Certainly everyone on the staff should be commended by the management for their outstanding & unwavering customer service. I can honestly say that I don't have a single negative thing to say about any one of them & I can be pretty picky & demanding myself! Maybe it's just the daily proximity to the ocean that gives them all such sunny dispositions with a dash of homey warmth??
5. September 2014