Rated 3,8 out of 5 by 121
Rated 5,0 out of 5,0 by QueMalo Excelent service
I have stayed at the intercontinental Times Square and the service I received here was better. Everyone was great with special recognition for Tom at the front desk. Well done!
9. September 2014
Rated 3,0 out of 5,0 by platinumnot elite Nice staff let down by hotel management
The staffs were very niice, friendly and very helpful.
The air con in the room was not working and the noise from the gym next door was very loud.
Evening menu was very poor so had to drive into Norwich to eat. Breakfast was hardly anything available so had to stop at a Costa Coffee. Overall felt that the staffs were let down by the tools very poor value for money.
8. September 2014
Rated 2,0 out of 5,0 by Ron210463 No bath towels
This hotel is clean but parking is difficult and on my first night there were no bath towels so small hand towels had to used after a shower! Breakfast was basic to say the least
7. September 2014