Rated 4,2 out of 5 by 187
Rated 4,0 out of 5,0 by lorraine55 stay
Reception staff and breakfast best things about stay. Sometimes find housekeeping disappointing, Must remember to vaccuum "hairy" wallpaper and not leave sticky bits on carpet.
15. Juli 2014
Rated 4,0 out of 5,0 by Buggy75 Great Staff
Staff always on hand to help with a smile on their face.
13. Juli 2014
Rated 1,0 out of 5,0 by Ken962 Room not as booked
In the week before my travel I phoned the hotel to ensure that the sofa bed would be made up as per booking request. The staff member I spoke to confirmed it would. Arrived late and tired and when booking in I asked again if the sofa bed was made up, we were told that it was. Of course when we got to the room it wasn't. Phoned reception and was told it would be sorted in a few minutes after about 10 mins through frustration went back to reception. The member of staff was busy and although apologetic he was unable to make the room as required until free. Eventually at our suggestion we moved to a twin room. In short the hotel is understaffed. Although I have stayed at Holiday Inn express in other areas this haschamgedmy opinion on the service they provide
10. Juli 2014