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Rated 4,0 out of 5 by 64 reviewers.
Rated 5,0 out of 5,0 by Great Stay Stayed one night for a festival we were attending in Chino. Hotel was very clean and quiet. Beds are stated to be pillow top mattresses, but I did not feel this was the case as they were still very firm and pillow top mattresses are much softer. Still comfortable enough for our one night stay. Grabbed breakfast at 8:30, 1 hour before it was supposed to end and many choices were empty. Staff did OK job of replenishing, but had to ask for many items to be replenished and staff took time to do so. Was looking forward to the delicious bacon I've read about on so many reviews, but there was none to be found. Breakfast was adequate for our needs and what was consumed was tasty. Overall we had a comfortable stay and hotel was enough for our needs. 27. August 2014
Rated 4,0 out of 5,0 by Good hotel Staff very friendly, helpful & nice hotel clean and safe 24. August 2014
Rated 5,0 out of 5,0 by Very Nice. Facility is conveniently located for early morning fights. Staff is very frinedly and helpful. 21. August 2014
Rated 4,0 out of 5,0 by nice and comfy this hotel i will definite recommend, staff helpful and friendly, prompt attentions, breakfast was good, pool clean, rooms clean, will definite stay again in this hotel 20. August 2014
Rated 3,0 out of 5,0 by Over Priced Hotel For sleeping I suggest you find a cheeper hotel. If your doing business and company is paying then its OK 18. August 2014
Rated 1,0 out of 5,0 by Poor service and not clean We have stayed here twice in the, last year. The first time they had an event that guests were up till 3:00am, we called security twice and no response. This last weekend there was a little league base team that won their game staying at the hotel. The parents were up in the breakfast area till 2:00am, the kids were in the pool till midnight. They had some sort of food fight in the elevator, the floor and walls were covered till morning. Food, crumbs chips all in the entrance way. In the morning we go down stairs for breakfast. Non food, asked the lady in the kitchen, can we get, eggs,, gravy, rolls, milk. Really.... we are rewards members, we were not greeted as such. We always stay at a holiday express but never this one again, sorry buts it's bad and I normally do not write reviews. . 13. August 2014
Rated 5,0 out of 5,0 by Great Customer Service The staff of this property are top notch. We had a very large group (baseball team) recently stay here and the Hotel staff was Fantastic!!! Monique was great in setting up the group with rooms and rates. Bree and everyone else working the front desk were patient, enthusiastic, and accommodating. I have never stayed at a hotel that was more accommodating to a group this size. The GM of this hotel should be very proud of their staff!!! Thanks guys for making our stay so great!! 13. August 2014
Rated 2,0 out of 5,0 by POOR This was actually a 3 night stayed. Did not received enough towels in our room,. even though my reservation was for 4 people in he room and I had asked the assistant to make sure they put enough towels. I left a note with a tip, which they never got because our room was never done. It was not clean, so when we got to our room, we had trash, the room had a bad order from the trash, dirty towels, no clean towels. Breakfast, we had to request more items, we were not informed in advance that they were closing it earlier. Several of the Staff member were not helpfull and are not friendly. 28. Juli 2014