Rated 4,1 out of 5 by 183
Rated 4,0 out of 5,0 by Nova405 Great customer service
Hotel is very convenient to Universal. Staff is friendly and attentive, and handles problems in a timely fashion. Doris at the desk is terrific.
The food and breakfast staff were very good.
The hotel could use a bit of an update or at the least a thorough carpet cleaning. Good price for the area.
24. Juli 2014
Rated 3,0 out of 5,0 by Jackie O' Look somewhere else
I found the hotel staff courteous and friendly, however, the overall condition of this property is dated. I expect my room to be impeccably clean, but noted stains on the carpet which could have been easily removed prior to my arrival, and the bathroom was literally falling apart. For the money, I could have stayed at another property with a fresher room. I will not stay here again.
23. Juli 2014
Rated 5,0 out of 5,0 by Maria & Romary Why this is a FIVE Star Stay!!!!!
My family would like to thank the STAFF--- My Dear Doris, Daniel, Lucas, Marie and Maria (Kitchen) and her staff. We felt that this is a very pleasant environment because the staff was on top of everything around the clock!!!! From the needs in the room, if any, to the cleanliness and plenty of food at the always ready breakfast. It was resort living in what I call "in house" 5 Star luxury because of the STAFF's readiness to take good care of you.
All the Best and see you soon!!!!
22. Juli 2014