Rated 4.7 out of 5 by 145
Rated 5.0 out of 5.0 by Todd32 Great Staff
This is the 2nd time I've stayed at this hotel in the last two months. The staff exceeded their role at the front desk once again. If you have a great staff you have a great hotel.
July 22, 2015
Rated 5.0 out of 5.0 by lafwfme Always a great experience.
Love this hotel. Do wish the pool was a little warmer.
Also, the gravy needs to be a bit thicker for biscuits.
Overall, great place to stay even with small children.
July 22, 2015
Rated 5.0 out of 5.0 by Joydee Clean and Comfortable
would recommend this hotel... Very nice staff. Nice breakfast room... Very comfortable room.
July 21, 2015
Rated 3.0 out of 5.0 by dumontrider Not too bad considering the options
The property itself was not too bad, but the housekeeping was terrible. The floors were obviously not vacuumed, tissues and toilet paper were not properly stocked and the housekeepers were not friendly at all. We were with a group and on check out day, while trying to get on the elevator, 2 different people had housekeepers push their cart in front of us so we could not board the elevator. There were no "excuse me', "pardon me", "you first" or anything of the sort. They obviously didn't like their jobs and didn't care who knew it.
There aren't a lot of choices in the area, so this may be the best bang for the buck. If I had it to do again, I probably would have stayed at one of the casino hotels.
July 15, 2015
Rated 5.0 out of 5.0 by MrsLadyLiberty Great Stay
We had a wonderful time celebrating our 29th wedding anniversary, visiting children
July 15, 2015
Rated 5.0 out of 5.0 by greyish visiting oroville
went to oroville for a quick vacation to see relatives,
and see the fireworks and oroville damm, it was a
nice visit and we plan to do the same thing next year
as we like the hotel and your staff are nice and courteous
so thank you very much for the hospitality.
July 10, 2015
Rated 4.0 out of 5.0 by mugatu99 Very Clean and Spacious Rooms, Tough Mattress
Very clean property and very clean and spacious rooms. The Front Desk staff are wonderful - the woman who was working the Front Desk the morning of July 5th was one of the nicest individuals I've met in the hotel service industry. She was multi-tasking and running the show by herself yet was there very every guest equally and was extremely polite and friendly.
The mattress was tough and it really was hard on our backs. We liked that there were two types of pillows to choose from, which was more than I would expect from this type of property.
Housekeeping staff were not very pleasant and did not do a great job at cleaning our room. Our request for fresh towels and linens were ignored and they did not clear any garbage from our room. When asked about it the housekeeper was very rude and abrupt with me, which I did not appreciate at all.
Decent breakfast with lots of hot and cold options.
For what is in Oroville, this is your best option - every other property looked like a dump. We were in town visiting in-laws for the 4th and were thankful there was somewhere clean and comfortable to stay in (despite the mattress issues).
The front desk staff and cleanliness are the highlight of this property. Rooms are a bit overpriced but it was a holiday weekend ($99/night seems to be a more reasonable for this type of property)
July 8, 2015
Rated 2.0 out of 5.0 by Express Shower EXPRESS SHOWER
IT is the end of the day, the sun sets and the temps reached well over a 100 degrees. You look forward to returning to your room and taking a refreshing shower!
Be prepared. The water temperature was semi cold at best. Spent more time adjusting temp gauge looking for warm water than actually showering. The water temp was outright cold. Most disappointing.
Told receptionist at counter....they new to guess it was cold. Said they would have maintenance look at it on Monday....I asked how does that help all of us today.....they responded you are saving water in drought.....
A simple note in so indicating to be sensitive to water shortage would suffice....to spend a certain dollar amount and no hot water.
Express Stay Indeed.
July 5, 2015