Rated 4.5 out of 5 by 491
Rated 5.0 out of 5.0 by Hali78 Great value
We were very satisfied with the hotel as a whole. The location was very convenient with many amenities close by.
June 28, 2016
Rated 5.0 out of 5.0 by Frindle Hotel surpassed expectations.
The bed and pillows were amazingly comfortable. The room was impeccably clean. The only damper put on our stay was due to unfortunate guests in the room adjoining ours that showed up at 3am. The staff handled the situation very well however the guests were there to have a good time and we were unable to get back to sleep which is unfortunate since it was our weekend away from our kids. I will be reluctant in staying in a room with an adjoining door in the future because of this experience.
June 23, 2016
Rated 5.0 out of 5.0 by Yaz111 Great stay overall
I am always impressed by staying at the Holiday Inn Express, the rooms and facilities are really good for the money you pay. Sometimes the price might be a little expensive but other times it's the right price.
The rooms are clean, modern, and spacious, the only thing missing in the room I stayed at the Ottawa West - Nepean location was a small fridge in the room and maybe a small fan in the washroom versus the small vent with no fan. Apart from that the room was great.
The gym and pool were more than adequate to stay active while away from your regular gym. The dumbbells are light weight (40 lbs max) but functional for the quick stay at the hotel. I really enjoy the express breakfast in the great room, it's got the basics that you need and even a pancake machine.
The lobby area is a basic design but clean and the front desk is very ordinary but functional. The staff at the front desk are polite but not necessarily liking their job there it would seem. Overall, I liked my stay there and I would do it again.
June 18, 2016