Rated 4.6 out of 5 by 272
Rated 3.0 out of 5.0 by CDeaner Stay on the ground floor
Nice clean interior and room decorations but the walls are paper thin since we were awoken by the people next door coming in around 1am.
I would suggest staying on the ground floor since there is 1 elevator and it is EXTREMELY SLOW.
They should splurge for some better plastic forks, the ones at the breakfast buffet were worthless. Kept bending in half trying to butter an English muffin.
May 24, 2015
Rated 4.0 out of 5.0 by SAngie Quiet and clean but staff not very accommodating
Chosen for proximity to training location. Reserved online and dates had to change by one day and they wouldn't accommodate. It was a use it or lose it deal. I had to reserve a separate night.
Classes started at 8am and ended at 6:00pm, so asked staff if I could check out 1hr later at 12Noon instead of 11am so I could keep some food and personal items until lunch break. They would not accommodate even though the rooms were not overbooked. But it was approved for my other colleague who had 2 dogs in the room checking out at the later time.
May 14, 2015
Rated 5.0 out of 5.0 by Green Thumb Grandma Excellent customer service
This is my second stay in Palm Bay at the Holiday Inn Express. As in the past, the room was clean with a lovely decor including room darkening shades and comfortable bedding. Efficient, friendly staff willing to assist with any needs. Would recommend this hotel highly.
May 12, 2015