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Rated 4,1 out of 5 by 94 reviewers.
Rated 4,0 out of 5,0 by Nice Hotel, but could be better My family and I stayed over the Labor Day weekend and had a good time overall. There were two days I had to go get the breakfast attendant to come to the breakfast area to get caught up on items that had run out and then she had trouble catching up after that as more and more people came down to eat. On high booking days really two people should man the breakfast area or the attendant should NEVER leave the area even if it appears slow. The internet was also slow most nights. As a seasoned hotel traveler I understand that at night speeds can decrease, but at times it was unbearable and upsetting. When it takes 10 times longer to do basic searches and checking email to me that isn't acceptable especially for business travelers. A hotel should have internet speeds and a network capable of having decent speeds when fully booked to prevent these issues. With the technology today it makes sense and as devices become more complex and require more bandwidth it will only get worse if not addressed. The only other issue I experienced was there were no pool towels at any time my family went to the pool. We had to go to the front desk and ask for pool towels which then they quickly brought some. The pool area wasn't very busy and couldn't understand why they didn't have any at poolside where they should be. The hotel is overall a nice hotel and pretty clean and comfortable. It is very close to Flagler Beach and also close to shopping and restaurants to satisfy most travelers. It was my first time staying in this area of Florida and I am glad I did as I really enjoyed it. I would return to this hotel and would hope they would work on the suggestions as it would make it that much better. As for more info on the Beach it isn't a shell infested beach and actually not many shells at all if that is your thing. To me it seemed like a decent beach to catch some waves for surfing though but you need to go further south in my opinion for that around the state park area there. The beach overall is not heavily populated which was great because I do not like a beach that has huge amounts of people like Jacksonville Beach or Daytona. To me it was just right and there are no cars on the beach which was a big plus for my little ones. 4. September 2014
Rated 5,0 out of 5,0 by pillows great stay, the pillows are great -- I would like to buy a set of firm king size pillow. please send me information on how to purchase 30. August 2014
Rated 5,0 out of 5,0 by Refreshing Room was spacious and well maintained. Loved having little sitting area. Did miss a table with chairs for card playing and for our snacks. Microwave and sink were nice addition but no where to set after preparation . Beds were very comfortable! 30. August 2014
Rated 5,0 out of 5,0 by so clean and comfortable just wonderful and capable staff and can't find one thing to say negative. We drove all night and got there too early for check in . My room was ready and sons was not ready but just emptied and Ashley said , she would go and do their room right then and would be ready soon and could stay in my room till ready. We both had great rooms and spotless, Hope you realize what caring and helpful staff you have there. Thank you Holiday Inn Express, 29. August 2014
Rated 4,0 out of 5,0 by Great Service My experience was great, the Front Desk staff, Melissa and Meagan were very professional, with genuine concern for the comfort of the guest. They both were pleasant and friendly. As was the housekeeping staff on the floor we were on. 21. August 2014
Rated 4,0 out of 5,0 by Excellent service I have stayed at this location three different times over the last six months for business. Lisa was very accomadating and was very willing to work within our wants and needs. We will be having all our representatives stay at this location in the future. 17. August 2014
Rated 4,0 out of 5,0 by Adequate facility Having stayed at IHG properties enough to earn Platinum I find it a nice extra to be recognized as a platinum member and normally am spoiled a little with the offer of a small points or upgrade reward. This did not happen at this property. I was disappointed in the property for this reason. 16. August 2014
Rated 5,0 out of 5,0 by GREAT TIME! Excellent service to all! Thank u to Melinda great worker and very friendly! 14. August 2014