Rated 4,2 out of 5 by 117
Rated 5,0 out of 5,0 by pquilis Gran hotel. Recomendado
Hotel super cómodo. Cerca de de Palm Spring. Buena relación costo - servicio. Personal muy atento y siempre dispuesto a solucionar los inconvenientes. Desayuno muy completo. Habitaciones amplias y limpias.
12. August 2014
Rated 3,0 out of 5,0 by Deb1309 Not the Best
The evening desk clerk was not friendly. Upon arrival a woman was being put into a squad car. There is not a drive up easy transport of luggage, we had to go around and when we did the sprinklers came on flooding the side walk we had to pass through. I had to return to the car to put the parking pass on the dash. I didn't hear her say that - it was only after getting to the room ready to rest that I saw the slip of paper that said "Parking Pass" so I had to return to the car and I was exhausted by then. To top it off the bed was old and not comfortable and the door was extremely heavy and difficult to open every time - I suppose that's good if there's a fire but not so good for me, and I'm a fairly strong woman. I will say that the morning staff was much friendlier and the breakfast was fine.
6. August 2014
Rated 2,0 out of 5,0 by candelabra fair
poor customer service, dirty pool, old carpet , noisy elevator. Excellent breakfast.
4. August 2014