Rated 4,2 out of 5 by 86
Rated 3,0 out of 5,0 by DavidBH Problems With Booked Room
At the end of January I used a combination of points and money to book a room in mid February while I was already at the hotel. I specifically asked for a room overlooking the pool ideally on the 3rd floor. When I arrived on February 17th the front desk advised that they were able to meet my request. However the room they provided overlooked the noisy parking lot rather than the pool. I immediately asked to be changed and was told no rooms were available. I continue to ask for a change of room each morning and evening for the next FOUR days at which time they miraculously found a room. I feel that as an IHG member I was very poorly treated.
26. Februar 2014
Rated 5,0 out of 5,0 by Suz64 No complaints!
We were upgraded which included a few snacks in the room. That was a nice surprise. Nice that there was a microwave in addition to the coffee maker. Everything was clean and comfortable. I'd stay there again, without question.
23. Februar 2014
Rated 5,0 out of 5,0 by FlashPeacock Holiday Inn Palm Desert a Great Place
Very good staff, and the pool area is very nice. I would certainly stay here again.
20. Februar 2014