Rated 4,2 out of 5 by 96
Rated 3,0 out of 5,0 by Marko122 Humid room
the room was very humid.. even with the air on and it had a musty smell did not make it comfortable....was not very happy....
12. September 2014
Rated 4,0 out of 5,0 by ginge105 comfortable, clean ,nice staff need better toliet paper
very clean and comfortable - had a problem with air conditioner but figured it out YOU NEED BETTER TOLIET PAPER - could use a few more healthy choices at breakfast Great cookies Nice Staff
12. September 2014
Rated 5,0 out of 5,0 by chiquita great service, comfortable bed, like if you was in your own bed.
I recommened this hotel. Is very clean, the pool was very clean, clean, room very clean, bread fast exellence, This hotel is near miami and fort lauredale only three hour from orlando.
11. September 2014
Rated 5,0 out of 5,0 by Atlanta2 Comfortable room and excellent servide
Hotel conveniently located. Ample and comfortable room. Excellent staff attitude and efficient service.
2. September 2014
Rated 5,0 out of 5,0 by edward61 great experience
my entire stay was top notch. The staff and facilities were outstanding.
27. August 2014
Rated 5,0 out of 5,0 by Martel Great place to stayu
We came for a wedding and loved it at first sight. The hotel is cleaned, staff very friendly and a great breakfast.
We will stay again as we plan to come down in the near future.
22. August 2014
Rated 5,0 out of 5,0 by KAZmiester Great night's sleep
Great pillows and bed! Had a good overnight stay awaking refreshed.
11. August 2014
Rated 3,0 out of 5,0 by Cactuscat Don't Barge Into our Room
My husband and I had a pleasant stay on our previous visit so we booked again.
This time we chose the "Discover Florida" package shown on the official IHG website which includes "a 4 pm checkout (based on availability)"
I requested the late checkout in the "special request" section of the on-line reservation. We had an evening flight home and wanted to take a nap before leaving - otherwise we would be up for 24 hours straight - we're too old to do that any longer!
When we arrived and asked if the 4:00 p.m. checkout was available no one (including a manager) had heard of it. We explained our situation and they at first agreed to a noon check out (one hour later than normal) and then said we could check out at 2:00 p.m. We agreed.
We visited the grandchildren on our last morning and returned to the hotel around 11:30 a.m. to take our nap. I locked the deadbolt and the upper lock and put up the "do not disturb" sign. Soon after we fell asleep there was a loud knock on the door. I shouted "just a minute" but the door opened anyway - or as far as it could with the upper lock in place. It was housekeeping. I ducked behind the bed (I wasn't dressed) and told them that we had an approved 2:00 p.m. checkout. They left.
We could not go back to sleep so I walked to a nearby fast food restaurant to bring back some lunch. When I returned I discovered that our room key had been inactivated.
1. Employees should be aware of the offers on the official web site.
2. Front desk employees should tell housekeeping employees about late checkouts.
3. Housekeeping employees should respect "do not disturb" signs.
4. Room keys should remain active until checkout.
9. August 2014