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Rated 4,2 out of 5 by 184 reviewers.
Rated 4,0 out of 5,0 by Ok place to stay Went with the family on vacation. The room was clean and nice. The bed extremely firm so the staff added memory foam. I thought that was nice. Breakfast was good and up to par with the holiday inn express franchise . 21. Dezember 2013
Rated 5,0 out of 5,0 by Great Service The young man at the front desk gave me the best and easiest directions to get to the hotel from the airport, and after we arrived he help with food and more directions for our stay. I am so glad he was helpful, with him helping me out I felt like i was at home. I didn;t get his name but he was excellent. 19. Dezember 2013
Rated 5,0 out of 5,0 by Excellent Overnight Stay We stayed at your hotel while attending a Memorial service for my brother. We were extremely satisfied with our experience at the Plantation Holiday Inn Express. We had called the night before our arrival to check if an early check-in might be possible as we were traveling 3 hours from the west coast of Florida and preferred not to travel in our good clothes if possible. I spoke with Karen who said that should be alright. When we checked in the young lady at the desk noticed my husband's Platinum Priority card and upgraded us to a suite, without our even asking. This proved a wonderful plus as we were able to spend time with my sister and our niece & nephew after the Memorial in a very comfortable setting. I am only sorry I didn't get this young lady's name as she was so definitely a credit to your organization! 16. Dezember 2013
Rated 5,0 out of 5,0 by fair and nice The only hotel that seems to accommodate three people excellent for me and my crew its always hard to find a hotel that can do that always have to rent a hole other room recommend this to anyone with this problem also they always give me a fair deal for that reaeason also 3. Dezember 2013
Rated 5,0 out of 5,0 by Glad we stayed here. Stayed 1 night in Nov 13'. Went to a Panthers hockey game and location was great. Quite a nice mall just a bit South of the hotel. New Denny's beside hotel which was nice getting home from the game late. Rooms are spacious with lots of parking. For the price you cannot go wrong. Will definitely stay here again. 29. November 2013
Rated 5,0 out of 5,0 by perfect for business I stay here often. Very comfortable hotel. Close to my business. The people here are great. 29. November 2013
Rated 2,0 out of 5,0 by Usually A Great Place I stay at this location often however this time it was memorable for the lack of attention. Given I am a Platinum member with Priority Club, I am greeted as such and thanked, told of my point balance and given a goody bag with water and a snack. This is not something that I usually make a big deal of other than to thank the person checking me in. In this case none of that was done though the lady at the counter that spoke very broken English was more interested in helping out a family member that was there for some reason with her wifi on her phone and giving her two bottles of water. Ill stay here again but would rather stay at the one about two miles north on the same road. 23. November 2013
Rated 4,0 out of 5,0 by Satisfiying Stay This is my fourth stay at HIE and the standard of service and amenities remain consistently satisfying. It would be nice to have a microwave oven and a safe in the room, but failing that I am very satisfied with my overall experience at the hotel. The bed was very comfortable!. My only negative comment is that the staff don't seem to easily recognize Reward Club Members. You really have to make it a point to remind them about your status and benefits. Also, the tiny bars of soap in the bathroom are useless, I usually bring my own soap, but it's not a big deal. I will be back in 2014. 18. November 2013
Rated 5,0 out of 5,0 Always A Pleasure This particular location is my fave. I always stay here! Beds are comfy and it's quiet. The staff is pleasurable and always at your service. 8. November 2013
Rated 5,0 out of 5,0 by Great service I stayed here for my wedding on 10/05/13. I had quit a few guest from out of town some of whom stay here as well. We had a great time the staff was very professional and helpful. The rooms were very neat and clean and the breakfast was good too. 31. Oktober 2013
Rated 5,0 out of 5,0 by Pleasant surroundings, warm welcome We found the hotel in a great area, were warmly welcomed by the front desk staff. Room was clean, comfortable and pleasant. Breakfast was plentiful and presented a nice selection. Staff provided directiond to a choice of nearby restaurants. Would certainly stay there again. 30. Oktober 2013
Rated 4,0 out of 5,0 by Check in My experience has always been great.....however due to the agent checking me in and charging my credit card by mistake had me handicap for my trip. Return back home and charges are still on credit card after paying cash for the room. Agents needs to be careful when dealing with persons at check in!!!!! 15. Oktober 2013
Rated 4,0 out of 5,0 by Great value, location, room, etc! First impression upon arriving--the grounds and landscaping are kept up nicely. No trash, etc lying around in plant beds or parking area. Ample well-lit parking in front and around perimeter which is very convenient to keyed hotel entrances. The lobby, halls and rooms are all kept very clean, as well. Small things, such as the lighting in the elevators, really make a difference to the over-all feel of the hotel. Due to declining health of a family member, we have had multiple trips to South FL lately, each time staying at this HI Ex. With each visit, whether we have our typical late night arrival or mid afternoon, the all of the staff is always friendly and welcoming. (Well, except for our last check-in, front desk clerk seemed annoyed and to the point) When we have been with our kids and asked for an upgrade, we were greeted with "absolutely". Can't say enough about how much we appreciated that as our kids are older and it was kind of last minute they could make the trip with us! . Rooms and bedding are refreshing and comfortable. Again, the little things---the directional lights on the headboard are great! Breakfast is ok, pretty much your standard "in the lobby" hotel breakfast, but everything was re-filled when needed and the staff continuously kept the area clean. Growing up in this area, I find the location extremely convenient and would imagine, with the turnpike relatively close, as well as I-595 and I-75, Sawgrass Mills shopping and BB&T center, it would be a "middle of the county" great place for anyone visiting the area. 15. Oktober 2013
Rated 4,0 out of 5,0 by Great Location My family and I were travelling from the west and bound to southern Florida to stay just a night prior to our departure to our country in South America, Argentina. The Hotel location is perfect , away from the noise of Miami and near to the Miami International Airport. That´s the reason why we chose this Location. 3. Oktober 2013
Rated 4,0 out of 5,0 by Good Hotel, Decent Location Good value, nice clean room, nice location (about 25 Minutes from beach & enough stores & places to eat near enough to walk to!) would stay again! 3. Oktober 2013
Rated 1,0 out of 5,0 by Dissatisfied with Hold on credit card $550.00 Hold on my credit card Been ten days Now and You have not released. This Hold Leaves me broke. Corporate paid for The stay. The credit card Hold should have Been released when I left there. 1. Oktober 2013
Rated 4,0 out of 5,0 by Comfortable and great value I spent two weeks here. Very comfortable, friendly staff, nice amenities and great value. I would like to see more variety in the breakfast - otherwise I was very satisfied. 23. September 2013
Rated 4,0 out of 5,0 by Nice hotel Very nice room, not cheap, but very clean, and is in good place. (sawgrass mills mall, 5 minutes away) 21. September 2013
Rated 5,0 out of 5,0 by Nice Suites Overall a very nice experience. Spacious and clean room. I will recommended. 19. September 2013
Rated 5,0 out of 5,0 by Vending Machines on Different Floors Could have been more machines on each floor in south complex. The ones that were there or available were empty when checked on all 4floors. Other than that, service and comfort were great! Thanks for the additional towels from housekeeping. We would recommend The Holiday Inn Express to anyone staying in Ft. Lauderdale , FL. Thanks. 19. September 2013
Rated 5,0 out of 5,0 by Loads of space and clean room My initial entry into the Junior double suite was "wow." It was spacious, clean and felt like home. my stay here for 5 days was like no other. i would recommend this property to other guests. 2. September 2013
Rated 4,0 out of 5,0 by Good Hotel Everything was good, the only problem is that they don`t reply the email`s. 1. September 2013
Rated 5,0 out of 5,0 by overnighter, near NSU I have stayed at Holiday Inn Express in other cities in Florida. I am pleased with the property and it is very clean, offers a fitness center/pool which I was not able to use due to this was just an overnite trip to bring my daughter to college! The room I booked offered a micro and refrigerator. I wanted the option of micro in the room, unfortunately , we went to our daughter's college for a free dinner for her orientation!! I always look for a hotel room that offers free breakfast (convenience and I love that it is buffet style) . The coffee tasted great (****that is always a big plus****) and my son loved the pancake making machine. I loved the hot items and fresh fruit. Only wished we could have stayed longer. Hoping to visit my daughter in a few weeks, and will probably check this hotel first!!! Great people at the front desk--- please let them know!!!!! (I used to work at the front desk for 10 years in Hawaii before moving to Florida) Hope to see you real soon !!!!!!!!!!! 25. August 2013
Rated 4,0 out of 5,0 by I'll come again Nice, good location for FLL, good service, I'll come again. 25. August 2013
Rated 5,0 out of 5,0 by Peace and Quiet Nice place to get away from it all. Nice and quiet. 24. August 2013
Rated 2,0 out of 5,0 by Very poor low quality breakfast. Breakfast area too small and Congested. The quality of the food served was very poor. It seemed like the food was purchased from a low cost vendor. There was not much choice of food for the breakfast. The breakfast room is so huge but the breakfast counters are so small and very hard for the guest to prepare/get the food because not enough space for the guest to walk around the breakfast counters. The breakfast counters need re-arranging. It seems the hotel owner is cutting corners for the breakfast room and breakfast itself. He needs to look into expanding the breakfast counters. 21. August 2013
Rated 2,0 out of 5,0 by Poor Breakfast Service I was holding a little kid while serving breakfast. When asked for a tray to make my way easier to the room with some plates and cups I was suggested by the staff at the breakfast area to get the one I had in my room. No help at all! 20. August 2013
Rated 5,0 out of 5,0 by Good shopping Good place to stay when shopping at Sawgrass Mills. Shuttle service a plus. 20. August 2013
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