Rated 4,2 out of 5 by 161
Rated 5,0 out of 5,0 by Patti5775 Clean/Comfortable and Great Service
Upon arrival we were greeted quickly and with smiles. Helpful front desk personnel for directions. Room was clean and what was expected. Quiet halls at night. Breakfast was hot and great variety of items available.
Clean common areas inside. Clean and upkept common grounds outside.
25. August 2014
Rated 5,0 out of 5,0 by CaraB1972 Great Stay
My stay was great! Hotel staff was very accomodating. Especially for our request for more towels. The room was comfortable. Everything was clean.
19. August 2014
Rated 4,0 out of 5,0 by JeffF1948 Quiet and Cool
While the hotel is clean and relatively comfortable, the bed is MUCH too HARD and the pillows are MUCH too SOFT. The chair in room 312 is very uncomfortable to sit in for more than 20 minutes.
The breakfast staff is doing a GREAT job and the food is plentiful and tasty, although the orange juice was very watery a couple of days we were there.
Room 312 was VERY quiet and the A/C worked GREAT.
On my fourth day there I personally took the maintenance manager to my room to point out the caulk/paint all along the top of all three walls in the shower. I told him that a simple razor knife would easily remove it without causing and damage to the tile walls. He agreed with me but during the next SIX days I was there, nothing was ever done about the caulk/paint.
Our room was only vacuumed one time during the 10 days we were there and this was the day after I complained to the front desk.
This hotel is so MUCH BETTER than the Holiday Inn Hotel & Suites at Sawgrass Mills which is just a few blocks north. I've stayed at the Sawgrass location on two different occasions and think this Plantation location is MUCH better.
18. August 2014